State: Utah City: Salt Lake City Product: Nugenix Free Trial Clear all filters (4 of 53 reviews match)
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Nugenix's reply to:

Nugenix in Salt Lake City, Utah - Please cancel my orders now and future

David - Your account has been canceled. Should you need any additional assistance, please don't hesitate to give us a call at 855-714-3234
Review
#1344034 Review #1344034 is a subjective opinion of poster.
Service
Nugenix Free Trial
Reason of review
Return, Exchange or Cancellation Policy
Loss
$74
Preferred solution
Let the company propose a solution

I only wanted to try the product, please cancel any/all orders for this product..... David C..................

terrijaye5@aol.com

I received the original trial product and did not realized that you were going to automatically enroll me into a continuous purchase program... The product is being shipped to my home in Odenton, MD.... and I would like you to cease all product shipments now and in the future....

I'm not sure why you need more details, but this will fail to transmit until I have a minimum of 100 words.... I not sure how many words it takes to indicate my desire to just cancel any/all orders of your product.

Nugenix's reply to:

Nugenix in Salt Lake City, Utah - When a Free Trial is not Free Run!

Peter – Our records indicate you have not placed an order with us, we think if you had placed an order with us your perception would be different. Prior to being able to complete your order, we disclose all terms of the trial program, including how to cancel, in normal size font, directly above the purchase button. We also require all customers to check a box stating they have read and agree to these terms before they can complete their order. Additionally, we include a copy of the terms in the email receipt and as well as sending a series of reminder emails prior to the first purchase. We allow customers to contact us/cancel their accounts either by calling, texting, emailing, online contact form, online chat support, Facebook message, and our 24/7 online customer portal. We try and make our program as easy as possible for customers. Should the trial program not be for you, you may also get it at major retailers like GNC, Walgreens, Vitamin Shoppe, and Vitamin World.
Review
#1233537 Review #1233537 is a subjective opinion of poster.
Service
Nugenix Free Trial
Pros
  • This company is a ripoff
Cons
  • Deceptively call their sample free
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
Tags
  • Scam
  • Scam Free Trial
  • Scam Subscription

I think if this company and their TV Spokesperson actually told the audience their Free Trial comes with a price tag they would see a decline in business. I think if they actually were forced by the FTC to prominently disclose, not in tiny unreadable print, that not only did you have to pay an inflated shipping fee for the Free Sample but deceptively were signing up for a inflated subscription service there would be a huge decline in their business.

BEWARE: They give you nothing for FREE!

They will charge you an outrageous amount of money for anything the send you!

They will attempt to charge you for everything they possibly can. This site is theirs, is not neutral or unbiased, and they try to bury the complaints with pleasant sounding seemingly courteous replies claiming prompt customer service.

Nugenix's reply to:

Nugenix in Salt Lake City, Utah - Keeps charging my card

Hunter – Your account has been canceled. Should you need help with your account or any of your prior shipments, please contact us directly at 855-714-3234

Review
#1230227 Review #1230227 is a subjective opinion of poster.
Service
Nugenix Free Trial
Reason of review
Problems with payment

Keeps putting unwanted charges on my card and can not afford it

Nugenix's reply to:

Nugenix customer service

Jair – Our records indicate you phoned in to us and were able to speak with a representative. We show the representative canceled your account and also gave you return instructions on how you can receive a full refund through our money back guarantee. If you need further help with your return or your account general, we’d be happy to assist you if you can give us a call at 855-714-3234
Review
#1081708 Review #1081708 is a subjective opinion of poster.
Service
Nugenix Free Trial
Cons
  • Very awful experience
  • Very awful experience i feel scammed
Reason of review
Order processing issue
Loss
$150
Preferred solution
Full refund
Tags
  • trial offer

so I ordered a trial for 15 days, after they trial they just keep sending more bottles and charge more for the product, then I call and tell them about it and they said that it is my fault because I should have check my promotions email because they send it there, I get about 200 emails a day in the "promotions" sections, well how about you ask the custumer before just sending an 85 dollar product without his permission and making them go trough a lot of trouble, terrible service. then the product its really not that special it is just like must other test boots. nothing special and the price is high