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Nugenix's reply to:

Nugenix in Salt Lake City, Utah - Please cancel my orders now and future

I only wanted to try the product, please cancel any/all orders for this product..... David C.................. terrijaye5@aol.com I received the original trial product and did not realized that you were going to automatically enroll me into a continuous purchase program... The product is being shipped to my home in Odenton, MD.... and I would like you to cease all product shipments now and in the future.... I'm not sure why you need more details, but this will fail to transmit until I have a minimum of 100 words.... I not sure how many words it takes to indicate my desire to just cancel any/all orders of your product.
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#1344034 Review #1344034 is a subjective opinion of poster.
Nugenix's reply to:

Nugenix in Salt Lake City, Utah - HORRIBLE EXPERIENCE, LIKED THE PRODUCT THOUGH

Got the trail and never received a confirmation email. Every time I called I got put on hold for the longest wait time. It's been 18 days and now I have a $75 charge to my account. By the way, the website does not even recognize my email that I gave in the beginning. It will let me go through the steps again for another new trail period. The sad thing is that the product actually works and I saw results just in the short time that I was taking the supplement. It does give you more energy and a good energy level for working out (I'm in my late 30's) after working all day. If I can straighten out the $75 charge to my account, I will more than likely use the product. If not, I will discontinue using just for the simple fact of the struggle it has been for the charge to my card. Word to the wise. If you want to try the product just go to a store and buy a bottle for $50 +/-.
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#1308061 Review #1308061 is a subjective opinion of poster.
Tags
  • unauthorized credit card charge
Nugenix's reply to:

Nugenix in Salt Lake City, Utah - Typical trial period runaround

I called on the 9th to cancel my order and received a confirmation email. Today is the 17th and I just received a 30-day supply? When I called, the customer service person said "Hm, that's strange. My system shows that this was shipped out and received last week." No - it doesn't. The STAMP on the shipping label shows 7/10 as the date it was generated, and this is now 7 days later. The customer service person tells me that it was shipped before I canceled - but the stamp shows that it wasn't shipped until the day after. "Well, I'll be happy to get you a full refund as soon as we receive the product." Not ideal, but fine. Send me a shipping label and I'll get it out to you. "I'm sorry sir, we do not cover shipping." Very typical of companies taking advantage of people - assuming they won't take the time to send something back and making money on the "shipping and handling" charges and unreturned product. I escalated to a supervisor, but one was not available and I was told one will call me. We'll see if that happens. In the meantime, I will dispute the charge with my bank. Final note: the product made zero difference in my energy.
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#1306017 Review #1306017 is a subjective opinion of poster.
Nugenix's reply to:

Nugenix in Salt Lake City, Utah - Charged $70 after "Free no obligation Trail" and refusal of autorenewal!!!!!!!!!

Received an email from Nugenix for their "Free, no obligation Trial". Said No charges would be put on my card. I just received another bottle of their "Testosterone Booster" in the mail that 1- I DIDN"T ORDER, 2- They charged me over $70 for it. When I orginally resonded to the email from NUGENIX for their free tril offer, I read the fine print and checked the proper box that said I did not want to autorenew my "trial" and yet here I am out over $70 for something that is really just a vitamin after reading the ingredients. Also the fine print says in order for this to work, you must be involved in a rigorus workout program. Anyone that's done any research knows that working out rigorusly alone causes a rise in a mans testosterone level. This is nothing more then a scam for over priced vitamins!!!! I'm going to be calling their CSR line to have a "discussion" about this wrongful charge. Just wish I hadn't used my debit card and used my credit card instead (alot easier to dispute a charge)!! Now I have to ask a company that apparently scams people, for my money back. No, I don't expect them to refund my wrongfully taken money. Why should they? It would cost me far more in time and money to sue them then to write off $70+, but I have lots of free time on my hands due to being disabled, so the entire internet is going to be hearing my story, unless I get my $$$ back immediatly, along with an apology!! BTW, the bottle they sent and that I never ordered, is upopened and ready for return if needed. If they don't request it, I will just throw them away as I already am under a nutritionists guidelines for supplements intake (no she wasn't happy I ordered them either). Is there ANY company out there not trying to screw the public, let alone disabled people out of $$$ these days?? I hope to update with better news. Thanks... :)
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#1282152 Review #1282152 is a subjective opinion of poster.
Tags
  • Trial autorenewal Scam
Nugenix's reply to:

Nugenix in Salt Lake City, Utah - Take your money and won't communicate

Checking my bank account, I learn that Nugenix charged my debit card $74.98 on 6/13/18. Never received a phone call nor an email from Nugenix that they were charging my debit card money for a 30 day supply. I never told them to re-order this product. Talk to Nugenix, and was told not to open the package and send it back. I would get a refund, but never told how long it would take. This company is a thief, and will steal you blind. Thief, {{Redacted}}
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#1281138 Review #1281138 is a subjective opinion of poster.
Tags
  • unauthorized credit card charge
  • Scam
Nugenix's reply to:

Nugenix in Salt Lake City, Utah - When a Free Trial is not Free Run!

I think if this company and their TV Spokesperson actually told the audience their Free Trial comes with a price tag they would see a decline in business. I think if they actually were forced by the FTC to prominently disclose, not in tiny unreadable print, that not only did you have to pay an inflated shipping fee for the Free Sample but deceptively were signing up for a inflated subscription service there would be a huge decline in their business. BEWARE: They give you nothing for FREE! They will charge you an outrageous amount of money for anything the send you! They will attempt to charge you for everything they possibly can. This site is theirs, is not neutral or unbiased, and they try to bury the complaints with pleasant sounding seemingly courteous replies claiming prompt customer service.
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#1233537 Review #1233537 is a subjective opinion of poster.
Tags
  • Scam
  • Scam Free Trial
  • Scam Subscription
Nugenix's reply to:

Nugenix in Salt Lake City, Utah - Keeps charging my card

Keeps putting unwanted charges on my card and can not afford it
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#1230227 Review #1230227 is a subjective opinion of poster.
Nugenix's reply to:

Nugenix in Salt Lake City, Utah - NOT GOOD

I was a dummy and thought I could get a sample and try it. Tried it didn't do anything so I figure, well I just won't buy any. About 1 month later....surprise, surprise a new bottle shows up in my mail box. Surprise, Surprise I'm on a auto shipping program, and of course you have to call to cancel. I don't remember seeing anything on the web site that said if you get a "free" sample you are automatically enrolled in the auto renewal program. I don't mind trying things to see if they work but I can not stand being deceived by a company by these sneaky auto renewal methods. Very very sad!
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#1107089 Review #1107089 is a subjective opinion of poster.
Nugenix's reply to:

Nugenix in Salt Lake City, Utah - Got charged $74.98 for free Sample.

Signed up for a free sample then got charged $74.98 and they're saying that after 18 days you get put into a monthly subscription I'm sorry but it hasn't been 18 days from what I read from the other reviews. you charged my account without my consent. I agreed the free sample but not the $74.98 this is total BS. Thanks to Nugenix doing this to me it over-drafted my bank account so course I'm going to have to pay more money because they took money out of my account without my consent. My email is mlr2883@gmail.com this needs to be resolved immediately.
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#1106904 Review #1106904 is a subjective opinion of poster.

Contact Nugenix Customer Service

Mailing Address:
Nugenix
MS #730 913 West 2900 South
Salt Lake City, UT 84119
All Nugenix Contacts
Nugenix's reply to:

Nugenix customer service

so I ordered a trial for 15 days, after they trial they just keep sending more bottles and charge more for the product, then I call and tell them about it and they said that it is my fault because I should have check my promotions email because they send it there, I get about 200 emails a day in the "promotions" sections, well how about you ask the custumer before just sending an 85 dollar product without his permission and making them go trough a lot of trouble, terrible service. then the product its really not that special it is just like must other test boots. nothing special and the price is high
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#1081708 Review #1081708 is a subjective opinion of poster.
Tags
  • trial offer