I called on the 9th to cancel my order and received a confirmation email. Today is the 17th and I just received a 30-day supply? When I called, the customer service person said "Hm, that's strange. My system shows that this was shipped out and received last week." No - it doesn't. The STAMP on the shipping label shows 7/10 as the date it was generated, and this is now 7 days later. The customer service person tells me that it was shipped before I canceled - but the stamp shows that it wasn't shipped until the day after.
"Well, I'll be happy to get you a full refund as soon as we receive the product." Not ideal, but fine. Send me a shipping label and I'll get it out to you. "I'm sorry sir, we do not cover shipping."
Very typical of companies taking advantage of people - assuming they won't take the time to send something back and making money on the "shipping and handling" charges and unreturned product.
I escalated to a supervisor, but one was not available and I was told one will call me. We'll see if that happens. In the meantime, I will dispute the charge with my bank.
Final note: the product made zero difference in my energy.
Product or Service Mentioned: Nugenix Supplement Free Trial.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $80.
Preferred solution: Full refund.