Reply by Nugenix

Fred – Our records show you made this posting a few minutes after calling in to our customer service center. When you phoned in the agent was able to help you cancel your account and you were then subsequently issued a full refund for the monthly shipment that arrived today. It also appears you indicated to the agent that you said you forgot to call in to cancel ahead of time, which is totally fine since we offer a full money back guarantee, and that you didn’t really read the terms. We’re very sorry you were surprised by your monthly shipment. We try and make the entire process as obvious and easy to understand as possible. We disclose all aspects of the trial program on the checkout page, immediately above the checkout button, and require all customers to check a box before they can complete their order that says they have read and agree to those terms. We also include a copy of the terms in the email receipt and send a series of reminder emails before the first monthly shipment. As it stands now, your account is canceled and you’ve been issued a full refund. Should you need any additional help, please don’t hesitate to contact us back directly.
Author's
Storrs, Connecticut
1.0
Details
0 comments

Fell for the free sample. They did not make clear of the sign up program that scams you out of about $75 right away.

Cost me a $35 bank fee. Should be sued for deceptive advertising.

The quality of the product reflects in the company's scam tactics. They should be held accountable and responsible.

Reason of review: Deceptive marketing.

Monetary Loss: $110.

Preferred solution: Let the company propose a solution.

Nugenix Cons: Deceptive marketing.

  • trial offer
  • cancellation scam
  • unauthorized credit card charge
  • Scam
Do You Have Something To Say ?
Write a review