Nugenix's reply to:

Nugenix - Didnt recieve my shipment

Brian – The shipment shows as delivered, however we have not been notified of an address change. You may have mail forwarding setup with USPS, but it is best that you also change your address with us. If you can give us a call at 855-714-3234 we’d be happy to make any changes that you would like
author's review
ID
#1732949 Review #1732949 is a subjective opinion of poster.
Service
Nugenix Shipping Service

Haven't received my shipment this month , new address supposed to be forwarded hasn't been

3167 Lakeland Dr

Madison all 35756

Old address is

110 A jodi dr

Madison all 35758

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Nugenix's reply to:

Nugenix - They took my money from me

Richard – We’re very sorry you had an issue receiving your shipment. Our records indicate that when you placed your order, you did not include an apartment number which is why it did not arrive and was return back to us. When you phoned into us, we updated your address, reshipped your trial, canceled your account, and we also issued you a refund for the monthly supply in question. The shipment has been fully refunded and your bank should process that back into your account within 2-5 business days. Please don’t hesitate to reach back out to us if you need any further assistance.
author's review
ID
#1707128 Review #1707128 is a subjective opinion of poster.
Service
Nugenix Shipping Service
Pros
  • This company is a ripoff
Cons
  • Charged my card without authorization
Reason of review
Problem with delivery
Loss
$79
Preferred solution
Full refund

Did not recieve the product and i ordered over a month ago. I talked to someone toda and they said that they would put my money almost 80 bucks that you took out of my account and i still haven't got it. Ill eat the 5 dollar shipping fee but i will not eat the 80 you took off my card

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Nugenix's reply to:

Nugenix - Shipping

Hi Richard – We show your package was delivered on 12/8. It also appears you contacted us and we provided you the tracking information. Please let us know if you need any further assistance.
author's review
ID
#1418199 Review #1418199 is a subjective opinion of poster.
Service
Nugenix Shipping Service

I gave y’all the wrong email and I’ve order the Nugenix and trying to found out when will it be here

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Nugenix's reply to:

Nugenix - Need to return shipments

Hi David - it appears you called back in about 5 minutes after making this post. Our records show you were able to cancel your account and receive return instructions. If you need any additional help, please don’t hesitate to give us a call back directly.
author's review
ID
#1358850 Review #1358850 is a subjective opinion of poster.
Service
Nugenix Shipping Service

Was in the middle of returning shipments when the call got dropped. I still need to return shipments.

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Nugenix's reply to:

Nugenix - Bill but no product

Emmanuel – Your account was canceled when we received notification of this posting. Subsequent to your posting, our notes indicate you phoned in about a refund. It appears the representative could see you sent the package back to us and a full refund was issued at that time. If you need additional assistance, please don’t hesitate to contact us back directly by calling 855-714-3234
author's review
ID
#1260626 Review #1260626 is a subjective opinion of poster.
Service
Nugenix Shipping Service
Reason of review
Order processing issue

I need my product and cancle future subsciprions.

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Nugenix's reply to:

Nugenix - Need refund

Daniel - It appears you may have called prior to when we opened. Our records show that about 6 minutes after posting this, you were able to speak with an agent, they canceled your account, and you were helped with your refund request. If you need additional assistance, please don’t hesitate to contact us back directly.
author's review
ID
#1181406 Review #1181406 is a subjective opinion of poster.
Service
Nugenix Shipping Service
Reason of review
Problems with payment

No answer when tried to call customer service. I got charged twice $75 I never I never got my package and when I tried to cancel no answer or email available.

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Nugenix - Order

I ordered a free sample and i received a conformation in my email, the confirmation has the right address but wrong city. Here is my full name and address. (Julius McNabb Jr 2241 Pennview lane Apt.C Schaumburg Il 60194) my order number is 2567****
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Comment
Helpful 0 Not helpful 0
ID
#1096518 Review #1096518 is a subjective opinion of poster.
Service
Nugenix Shipping Service
Reason of review
Order processing issue

Nugenix Products and Services Reviews

Product or Service Reviews
Free Trial  1.6 61
Supplement  3.0 10
Subscription  2.4 18
Customer Care  35
Supplement Free Trial  1.5 37