Nugenix's reply to:

Nugenix - Thieves

Patrick – We received your email about 5 hours before making this posting and your account was canceled. You were also sent an automatic notification confirming your cancellation. If you would like to return your most recent shipment for a full refund, we’d be more than happy to assist you. Simply give us a call at 855-714-3234 or email us at support@nugenix.com
author's review
ID
#1502743 Review #1502743 is a subjective opinion of poster.
Service
Nugenix Free Trial

I ordered the free sample of Nugenix..Next thing I'm missing money out of my savings account,by you sending me another bottle. I didn't order this product again, and you have no right in my account! .

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Nugenix's reply to:

Nugenix - Getting BILLED for Shipments that weren't ordered.

Mike – We’d be more than happy to assist you with your account. As it stands today, we show that your account has been canceled and you will receive no further shipments. We offer a money back guarantee, so if you’d like to return any bottles for a full refund, we’d be more than happy to also help with that request. Simply give us a call at 855-714-3234 or email us at support@nugenix.com
author's review
ID
#1501117 Review #1501117 is a subjective opinion of poster.
Service
Nugenix Free Trial

I ordered my first free bottle of Nugenix and got billed $5 for shipping as expected. I have since been SENT and BILLED TWICE $85 each time for 2 bottles I DID NOT order. Please call me at 1 905 638 5623 to rectify this immediately.

Mike Congdon

1 905 638 5623

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Nugenix's reply to:

Nugenix - Took my money

Hi Albert – We’re glad that we were able to help you when you called in earlier. We show that your account was canceled and you were issued return instructions for a full refund. If you need any additional assistance, please don’t hesitate to call us back.
author's review
ID
#1497623 Review #1497623 is a subjective opinion of poster.
Service
Nugenix Free Trial
Reason of review
Problems with payment

Did not know i had a 30 day trail but everthing k thank u

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Nugenix's reply to:

Nugenix - Did not work at all

Larry – It appears we received the email you send a few hours after making this posting. We canceled your account at your request and issued you return instructions and information on our money back guarantee in order to get a full refund. If you need any additional help, please don’t hesitate to contact us back directly.
author's review
ID
#1496317 Review #1496317 is a subjective opinion of poster.
Service
Nugenix Free Trial
Reason of review
Not as described/ advertised

Took the entire bottle that was a free trial sample pack and it did not affect me at all then I was shipped a new bottle unbeknownst to me then they charge my credit card and so I challenged that with my credit card company so I need to send your product back to you

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Nugenix's reply to:

Nugenix - I canceled my order after free sample

Leroy – We show your account was canceled when you phoned into us, about 5 minutes after making this posting. We also show the representative was able to void your monthly shipment as well. As it stands now, your account has been canceled and you will not be billed or shipped anything other than the original trial. Should you need any additional help, please don’t hesitate to contact us back directly.
author's review
ID
#1495256 Review #1495256 is a subjective opinion of poster.
Service
Nugenix Free Trial

I canceled after free sample..one guys took 74.98 out my account i can't afford that...

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Nugenix's reply to:

Nugenix - Billing

George – We do show you called several months ago, Aug 2018, and canceled your account. However, you ordered again on Feb 21st, 2019. This is the first communication we have received from you since ordering again a few weeks ago. We have canceled your account for you and also stopped your pending charge for your upcoming monthly shipment. You are now canceled and will not receive a monthly shipment. Please contact us back directly if you need any additional assistance
author's review
ID
#1490503 Review #1490503 is a subjective opinion of poster.
Service
Nugenix Free Trial
Reason of review
Problems with payment

To whom it may concern, I would appreciate a response to this email because there was a charge on my banck acct from you all that shouldn't be I did not authorize any payment to be taking out of my account for anything. I requested a free trail a few weeks ago and the only charge it required was $4.00 for shipping so how is it I get charged $74 dollars out of my account, I called a few months back to request my card to be removed and that I no longer wanted to receive any more nutrigenix products so why is my card still on file to be chargde??

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Nugenix's reply to:

Nugenix - Very unhappy

Julie - Your package was received back today, 2/20, from USPS and you were issued a full refund for this return. We're sorry for any delay, but unfortunately USPS doesn't guarantee the delivery date, so we refunded you as fast as we could once received. If you need any additional help, please don't hesitate to contact us back directly.
author's review
ID
#1473356 Review #1473356 is a subjective opinion of poster.
Service
Nugenix Free Trial

I saw commercial for free trial just pay shipping. Sounded good so I ordered one free trial for my husband payed the shipping.

Received the free trial and thought it was done. Well not a week or two goes by, and I receive another bottle in mail. Nugenix total I think. Well that same day I called and spoke to Eugene #625 and told him I didn't order that and didn't want it.

He said in the fine print, if you didn't cancel it would send one every month until I cancelled! He said no problem that I was to tape it closed, write return to sender and write below it some letters and numbers. That you would receive it back in a day or two and within 24 to 48 hrs that my money would go back on my card. Then I asked how much you charged me?

74.00 and change! That was last Saturday I sent it back. It is now the following Saturday no money refunded to my card! I called last Wednesday and Mike said he sees that I shipped it back, but that you haven't received it yet.

What's up I want my refund! Sincerely Julie and Ernest Alfano

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Nugenix's reply to:

Nugenix - Sample

Thank you for your interest in Nugenix. We’d be more than happy to help you process an order for one of our samples. If you can give us a call at 855-714-3234 any one of our customer service agents can assist you with setting that up.
author's review
ID
#1374987 Review #1374987 is a subjective opinion of poster.
Service
Nugenix Free Trial

My husband would like to try the free sample. 4175541126

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Nugenix's reply to:

Nugenix - I want a refund

Dennis – We have not received any communication from you, since ordering, prior to receiving this posting. We have canceled your account for you and you were sent an automatic confirmation as well. We’d be more than happy to help you with a full refund, simply give us a call at 855-714-3234
author's review
ID
#1356959 Review #1356959 is a subjective opinion of poster.
Service
Nugenix Free Trial

Billed after I cancelled my free trial

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Nugenix's reply to:

Nugenix - Got scammed

David - We're very sorry to hear you had a negative experience. We offer our products for sale in a variety of ways, including bundled discounts, in major retail outlets, by the bottle, or on our trial program. We try and make our products available in whichever way the customer wants to purchase. Our trial program is a sample program that does have a continuity component if the trial is not canceled. Our records show you were able to call in, cancel your account, and get a refund. Should you need any additional help, please don't hesitate to contact us back.
author's review
ID
#1350355 Review #1350355 is a subjective opinion of poster.
Service
Nugenix Free Trial
Reason of review
Order processing issue
Loss
$75
Preferred solution
Full refund

I ordered just the free trial bottle and then started getting billed for more auto order and receiving bottles and being billed Contacted the company and was told to ship order back and they would credit my charges. this was total bogus.

Very misleading and done very suspiciously on their FREE TRIAL AD.I have read many other reviews since I noticed this and have seen numerous complaints of the same actions being done to other unsuspecting consumers.

These scams are far too many by companies like these and others and happens unfortunately was too often. The way they perform this misleading click and bait a person the buy an item and the actions that they and others need to be legally addrressed with severe consequences

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