Nugenix's reply to:

Nugenix - No answer

Brent – Your account has been canceled. If you need any additional assistance or help with your account, please don’t hesitate to call us at 855-714-3234 or email us at support@nugenix.com
ID
#1498795 Review #1498795 is a subjective opinion of poster.
Service
Nugenix Customer Care
Reason of review
Poor customer service

No answer need to cancel

Nugenix's reply to:

Nugenix - I need to know the status of order

Hi Malcom – We show you ordered over a weekend and your shipment went out the next day and that it was delivered the day you made this posting. If for some reason you didn’t receive it or have an issue with your order, please give us a call at 855-714-3234 or email us at support@nugenix.com.
ID
#1498679 Review #1498679 is a subjective opinion of poster.
Service
Nugenix Customer Care

6 days no delivery and i cant get incontact. company

Nugenix's reply to:

Nugenix - Horrible attitudes

Hi Derek – We’re sorry you had a bad experience. Is it possible you are confusing us with a different company? We do show you ordered from us online, but our records indicate that we have not received any communication from you, phone or otherwise, since you placed your order. Should you need any help, you can email us at support@nugenix.com and we’d be glad to assist you.
ID
#1456538 Review #1456538 is a subjective opinion of poster.
Service
Nugenix Customer Care
Reason of review
Poor customer service

Not very polite over phone

Nugenix's reply to:

Nugenix - Cancellation

Dontroy - We’re very sorry your call was dropped. Our records do show though, that the agent you spoke with cancelled your account when you phoned in yesterday, and an automated email confirming your cancellation was sent as well. Please let us know if you need any additional assistance.
ID
#1450949 Review #1450949 is a subjective opinion of poster.
Service
Nugenix Customer Care

Call dropped while in process of cancellation

Nugenix's reply to:

Nugenix - I want to cancel my my subscription

Albert – Your account was canceled this morning when our customer service team received your cancellation request through our website contact form. You should have received an automated email message confirming this as well. Please don’t hesitate to reach back out to us if you need further assistance.
ID
#1400078 Review #1400078 is a subjective opinion of poster.
Service
Nugenix Customer Care
Reason of review
Poor customer service

I need to speak to representative cuz apparently a customer service don't want to work

Nugenix - Great customer service.

Young lady was friendly, knowledgeable, Anna very helpful. Like
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Testimonial

Nugenix is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1325140 Review #1325140 is a subjective opinion of poster.
Service
Nugenix Customer Care
Reason of review
Poor customer service
Nugenix's reply to:

Nugenix Testosterone Booster Supplement Review

Joseph – Your package was actually pulled from the warehouse as it was being loaded on the postal truck and a full refund was issued yesterday morning, a few minutes after you phoned in for the first time.
ID
#1300789 Review #1300789 is a subjective opinion of poster.
Service
Nugenix Customer Care
Reason of review
Poor customer service

Said they had no proof that i called and while i was on the phone talking to them they hung up so mistakes do happen so i dont know what to tell ya and now they are gonna say i gotta wait 90 days to get my money

Nugenix - Very positive

Very pleased with the service i recieved over the phone. The representative was very respectful.
View full review
Testimonial

Nugenix is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1261511 Review #1261511 is a subjective opinion of poster.
Service
Nugenix Customer Care
Reason of review
Good customer service

Nugenix - Very understanding

Two seperate times i have delt with customer service and i am very pleased with the help i have recieved
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ID
#1244639 Review #1244639 is a subjective opinion of poster.
Service
Nugenix Customer Care
Reason of review
Good customer service
Dave – We have canceled your account for you. The number you provided, 2776993, was your order ID. You attempted to phone us after hours when we were closed, which is why you did not get a live person. We’re open 9am-9PM EST Monday – Friday, Saturday 10am-6:30PM EST,...
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ID
#1235160 Review #1235160 is a subjective opinion of poster.
Service
Nugenix Customer Care