Reply by Nugenix

Hi Don – We’re sorry you did not have a positive experience with Nugenix. As you pointed out, Nugenix is sold in variety of ways including directly from us by the bottle or through the sample program, and through GNC and other retailers. We try to make our product available to consumers in the manner they wish to purchase, and many people wish to try the product on a trial basis. We’re sorry if you did not realize the terms of the trial program when you signed up for your sample online. Customers are not required to receive a monthly shipment and may cancel at any time. We show you received your return authorization number and we’ll issue a full refund for the return when we receive it back. Please let us know If we can be of any further assistance.
Author's
1K views
0 comments

BEWARE - You are On The Hook for MORE than you bargained for... LITERALLY!

I read the information online about Nugenix. Sounded like a good product. They offered a free trial for cost of shipping only. Sounded great so I put in a request for a free sample. It arrived. I decided that if it worked for me, I'd go down to the local GNC store and purchase more product. However, I had not yet completed the trial period for the product I received and, SURPRISE, I just received another bottle in the mail and a charge for $74.98 on my bank statement.

Yes- I called the 855 number on the bottle. But, before I dialed the number, given the manner in which Nugenix chose to do business, I made sure it was not one of those numbers you dial and then get charged on your phone bill so many $ per minute just for making the call.

Yes- They will take the product back and reimburse me for the charge on my bank statement, but I must package it and pay for shipping myself to get it back to them. (btw- the 855 number gets you to a call center that is contracted by Nugenix. So, try not to unload on the person who takes your call like I did before I realized they are contracted by Nugenix.)

Yes- This situation left a very bad taste in my mouth (figuratively) and I will be leery before buying any additional product from this company.

NUGENIX- If your product is so good, then let your product speak for itself and consumers will come to you wanting to buy more. You shouldn't TRICK people into buying more product. Shame on you, Nugenix!

And you will hear from me again in this forum if I do not receive my refund!

Review about: Nugenix Free Trial.

Monetary Loss: $15.

Had an Experience with Nugenix?

Write a review