State: New Jersey Clear all filters (4 of 320 reviews match)
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Testimonial

Nugenix is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Nugenix in Elizabeth, New Jersey - Where’s my order

Exellent services. Great customer service. Very helpful.
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Review
#1651246 Review #1651246 is a subjective opinion of poster.
Reason of review
Good customer service
Testimonial

Nugenix is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Nugenix in Newark, New Jersey - My experience was great

Jennifer 334 was great! So helpful!
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Review
#1549286 Review #1549286 is a subjective opinion of poster.
Reason of review
Good customer service
Nugenix's reply to:

Nugenix in Verona, New Jersey - Not really

Antwuan – Our records show that shortly after you called into our customer care center yesterday, you were issued a full refund for the charge in question. If you need any additional help, please don’t hesitate to contact us back directly.
Review
#1422803 Review #1422803 is a subjective opinion of poster.

Got charged for something didn't o%der waiting for refund on my card

Nugenix's reply to:

Nugenix - another Internet Scam - BEWARE!!!

Mark,

We’re sorry that you had an issue with our auto-replenishment program. Our 18-day trial program is a trial program whereby customers get a 14-day sample and allowed 18-days to try the product (we allow 4 days for shipping). At the end of the 18th day, customers who are still enrolled are put into our auto-replenishment program. We disclose all aspects of the trial program on the checkout page above the checkout button and require all customers to check a box stating they have read and agree to these terms. For our customers’ convenience, we also include a copy of these terms in the email receipt and in a reminder email before their first monthly shipment.

Our records show that other than posting this complaint online we have received no contact from you, either via email or phone. We would have been happy to assist you in resolving this matter had we been contacted directly. If you can contact us at 855-714-3234 we’d be happy to help you with return instructions and information on our money back guarantee.
Review
#925145 Review #925145 is a subjective opinion of poster.
Pros
  • Initial delivery time
Cons
  • Unauthorized credit card charge
Reason of review
Problems with payment
Loss
$110
Preferred solution
Full refund
Tags
  • unauthorized credit card charge

Ordered the "risk-free" 14 day trial, which didn't seem to do much. Next thing I know my bank account is overdrawn because they charged me $74.95 for a month's supply.

I thought the stuff wasn't very good for $4.99, let alone the $109.95 it's now costing me with the overdraft charge. Nowhere did I see anything about "auto-shipment", "auto-subscribe", etc. when I signed up for the sample. If their product is supposed to be so great then people should be returning to their site to order more, or running out to the store to save the $4.99 shipping fee and perhaps even get a discount.

Involuntarily auto-subscribing people is the oldest scam on the Internet and has been for years.

The fact that Nugenix chooses to engage in this type of consumer fraud negates the fact that their product may or may not be useful to people. It merely serves to turn away those people for fear of being duped into yet another Internet auto-bill scam.

Contact Nugenix Customer Service

Mailing Address:
Nugenix
MS #730 913 West 2900 South
Salt Lake City, UT 84119
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