Reply by Nugenix

Tory - your account is indeed canceled. Our credit card processing company experienced a small error and you were indeed billed. Our quality control team quickly found the error and your charge was voided. We apologize for this inconvenience. Your account still and will stay canceled. Should you need any additional help, please don’t hesitate to reach out to us.
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I called and talked to a man who tried to get me to purchase additional products I told him I did not want to participate in the program and that I wanted to cancel my free trial and keep my sample free of charge he kept trying to get me to buy stuff I told him no and then he finally said that he cancelled my free subscription and I could keep my bottle free of charge but then I receive an email today that just said that I got charged $75

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