Reply by Nugenix

Benjamin – We’re very glad to hear it is working for you, but very sorry your experience has not been great. It appears you may have called when we were closed which is why you thought you were put on a long hold. We show the email address you used for this posting matches the one on file, so you should be able to log into your customer portal just fine. If you need help, please contact us directly at 855-714-3234, email us at, or you can even use our texting service

913 W 2900 S MS 730, Salt Lake City, UT 84119, USA
Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability

Got the trail and never received a confirmation email. Every time I called I got put on hold for the longest wait time.

It's been 18 days and now I have a $75 charge to my account. By the way, the website does not even recognize my email that I gave in the beginning. It will let me go through the steps again for another new trail period. The sad thing is that the product actually works and I saw results just in the short time that I was taking the supplement.

It does give you more energy and a good energy level for working out (I'm in my late 30's) after working all day.

If I can straighten out the $75 charge to my account, I will more than likely use the product.

If not, I will discontinue using just for the simple fact of the struggle it has been for the charge to my card.

Word to the wise. If you want to try the product just go to a store and buy a bottle for $50 +/-.

Product or Service Mentioned: Nugenix Supplement Free Trial.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $75.

Preferred solution: Full refund.

I liked: Product.

I didn't like: I feel scammed.

  • unauthorized credit card charge
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