Nugenix's reply to:

Nugenix - Billing

George – We do show you called several months ago, Aug 2018, and canceled your account. However, you ordered again on Feb 21st, 2019. This is the first communication we have received from you since ordering again a few weeks ago. We have canceled your account for you and also stopped your pending charge for your upcoming monthly shipment. You are now canceled and will not receive a monthly shipment. Please contact us back directly if you need any additional assistance
ID
#1490503 Review #1490503 is a subjective opinion of poster.
Reason of review
Problems with payment

To whom it may concern, I would appreciate a response to this email because there was a charge on my banck acct from you all that shouldn't be I did not authorize any payment to be taking out of my account for anything. I requested a free trail a few weeks ago and the only charge it required was $4.00 for shipping so how is it I get charged $74 dollars out of my account, I called a few months back to request my card to be removed and that I no longer wanted to receive any more nutrigenix products so why is my card still on file to be chargde??

Nugenix's reply to:

Nugenix - Cancellation

Dontroy - We’re very sorry your call was dropped. Our records do show though, that the agent you spoke with cancelled your account when you phoned in yesterday, and an automated email confirming your cancellation was sent as well. Please let us know if you need any additional assistance.
ID
#1450949 Review #1450949 is a subjective opinion of poster.

Call dropped while in process of cancellation

Nugenix's reply to:

Nugenix - Want to cancel

Joseph - it looks like you posted this a few minutes before calling into our customer care center. Our records show you were able to speak with an agent and your account was canceled. If you need additional assistance, please don’t hesitate to contact us back directly.
ID
#1190199 Review #1190199 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Didn’t want auto renewel so I want to cancel

Nugenix's reply to:

Nugenix - Subscription cancellation

Jason - your account has been canceled, your monthly shipment was stopped and you have been issued a refund. If you need additional assistance, please contact us directly by calling 855-714-3234
ID
#1189735 Review #1189735 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

I need to have my subscription cancelled I submitted an email request 3 days ago however I was billed today I need that amount refunded as soon as possible and my subscription cancel that thank you for the free sample I may wish to pursue a purchase in the future. Jason MacLean 2721 Unity Tree Drive Edgewater Florida 32141 phone number 386 847 7402 thank you

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Website:
www.nugenix.com
Mailing Address:
2323 South 3600 West
West Valley City, Utah 84119
United States
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