Reply by Nugenix

Robert – We’re sorry you were surprised by your monthly supply. The 18-day trial program is one whereby at the end of the 18 day trial period, customers who do not cancel their accounts are put into our monthly subscription program. We disclose all aspects of this on the checkout page and require all customers to check a box stating they have read and agree to this before they can complete their order. We also include a copy of the terms in the email receipt sent immediately after purchase. In regards to an email you might have received, we do not send any emails with the text or headline “Free, no obligation trial”. We offer a full money back guarantee so simply give us a call at 855-714-3234 and we’d be glad to help you return your most recent shipment for a full refund.
913 W 2900 S MS 730, Salt Lake City, UT 84119, USA
Additional Fees
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

Received an email from Nugenix for their "Free, no obligation Trial". Said No charges would be put on my card.

I just received another bottle of their "Testosterone Booster" in the mail that 1- I DIDN"T ORDER, 2- They charged me over $70 for it. When I orginally resonded to the email from NUGENIX for their free tril offer, I read the fine print and checked the proper box that said I did not want to autorenew my "trial" and yet here I am out over $70 for something that is really just a vitamin after reading the ingredients. Also the fine print says in order for this to work, you must be involved in a rigorus workout program. Anyone that's done any research knows that working out rigorusly alone causes a rise in a mans testosterone level.

This is nothing more then a scam for over priced vitamins!!!! I'm going to be calling their CSR line to have a "discussion" about this wrongful charge. Just wish I hadn't used my debit card and used my credit card instead (alot easier to dispute a charge)!! Now I have to ask a company that apparently scams people, for my money back.

No, I don't expect them to refund my wrongfully taken money. Why should they? It would cost me far more in time and money to sue them then to write off $70+, but I have lots of free time on my hands due to being disabled, so the entire internet is going to be hearing my story, unless I get my $$$ back immediatly, along with an apology!! BTW, the bottle they sent and that I never ordered, is upopened and ready for return if needed.

If they don't request it, I will just throw them away as I already am under a nutritionists guidelines for supplements intake (no she wasn't happy I ordered them either). Is there ANY company out there not trying to screw the public, let alone disabled people out of $$$ these days?? I hope to update with better news.

Thanks... :)

Product or Service Mentioned: Nugenix Supplement Free Trial.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $70.

Preferred solution: Full refund.

Nugenix Cons: Very awful experience i feel scammed.

  • Trial autorenewal Scam
Do You Have Something To Say ?
Write a review