Rating: 4 Stars Clear all filters (11 of 320 reviews match)
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Testimonial

Nugenix is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Nugenix - Cancel subscription

Customer service was very nice and helpful just can’t afford it just got out of school not working I will try to take the tablets three tablets all at once see if it makes any difference to you with my ream remaining bottle
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Review
#1693435 Review #1693435 is a subjective opinion of poster.
Reason of review
Good customer service
Charles – Thank you for giving us a try, we’re very sorry to hear the product did not work for you. We have canceled your account for you and you should receive an automated email message confirming this as well. Please don’t hesitate to contact us back if you need...
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Review
#1649412 Review #1649412 is a subjective opinion of poster.
Nugenix's reply to:

Jeff- Our records show your account was canceled when you phoned into us, a few minutes after making this posting. You were also sent an email confirming your account cancellation. If you need any additional assistance, please don’t hesitate to contact us back...
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Review
#1535009 Review #1535009 is a subjective opinion of poster.
Thank you for being a Nugenix customer. While we always recommend taking the suggested dose, which in this case is 4 tablets daily, taking 1 tablet daily continuously, should not pose any problems for you.
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Review
#1487533 Review #1487533 is a subjective opinion of poster.

Nugenix in Everett, Washington - Updated my new address and email

My phone dropped the call twice but was finally able to get all my information updated
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Review
#1396325 Review #1396325 is a subjective opinion of poster.
Nugenix's reply to:

Nugenix - Cancel

Erik – We show you contacted us via our customer care center, your account was canceled, and your monthly shipment was voided. We understand your concerns about wishing you could have done it ahead of time. This is precisely why we launched a customer care portal last year that allows all customers to manage their own accounts and do precisely the things that you requested in their post. All customers are invited to this portal when they place their first order and they may create an account at any time after their first order.
Review
#1334697 Review #1334697 is a subjective opinion of poster.

The product helps, however the auto refill does send out an email to give to let you know you will be charged, or give you an option to cancel or stop a shipment. Ihave a months worth of product that I haven't used yet and I would have 2 months worth if I didn't google the cancelation phone number. It would be nice if you had an option to choose to continue get the product, delay shipment or cancel before it is shipped out.

Nugenix's reply to:

Nugenix - Cancel my subscription

Ryan – Not a problem, your account has been canceled. Please don’t hesitate to contact us directly if you need further assistance. We can be reached at 855-714-3234.
Review
#1263638 Review #1263638 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

How do I cancel my subscription

Nugenix's reply to:

Nugenix - Bill but no product

Emmanuel – Your account was canceled when we received notification of this posting. Subsequent to your posting, our notes indicate you phoned in about a refund. It appears the representative could see you sent the package back to us and a full refund was issued at that time. If you need additional assistance, please don’t hesitate to contact us back directly by calling 855-714-3234
Review
#1260626 Review #1260626 is a subjective opinion of poster.
Reason of review
Order processing issue

I need my product and cancle future subsciprions.

Nugenix's reply to:

Nugenix - NOT AS ADVERTISED

Marcus - Not a problem at all, your account has been canceled. Should you need any additional assistance, please don't hesitate to contact us directly at 855-714-3234
Review
#1257004 Review #1257004 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

DONT WANT YOU ALL DEDUCTING FROM MY BANK ACCOUNT

Contact Nugenix Customer Service

Mailing Address:
Nugenix
MS #730 913 West 2900 South
Salt Lake City, UT 84119
All Nugenix Contacts

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Resolved
Nugenix's reply to:

Nugenix - Please Cancel Subcription - Resolved

We have canceled your account. If you need additional help, please contact us back directly by calling 855-714-3234
Review
#1158146 Review #1158146 is a subjective opinion of poster.
Pros
  • Product
Cons
  • Lack of
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Update by user Jan 02, 2018

Nugenix responded and cancelled account as requested.

Original review posted by user Dec 29, 2017

Perfectly happy with the product, but would much rather purchase from my local supplement store as and when I wish, the subscription also arrives well after a bottle has finished. Please inform me how to get my account cancelled without posting my personal details here for all to view online.

At this moment, I'm unable to find any detail of such on the website, or able to log into any form of account on the web site, not sure how you're able to process payments from me without any form of account set up, so would also like all my contact details scrubbed from your records. Thanks