Nugenix's reply to:

Cancel my order

Richard – We’re sorry you are not happy with the benefits of your product, but we’re more than happy to help. Your account has been canceled and if you need any additional assistance, please don’t hesitate to contact us back directly at 855-714-3234.
author's review
ID
#1500177 Review #1500177 is a subjective opinion of poster.
Product
Nugenix Subscription

Am not happy with product

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Results

I'm 59. I've taken mostly Nugenix testing booster for 6 months with ultimate for a couple in between. Then went off for all two months. Was a great way to find out how much energy and benefits the products really give. I'll not stop again. Need it to kick out home improvement jobs.
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Testimonial

Nugenix is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#1499109 Review #1499109 is a subjective opinion of poster.
Nugenix's reply to:

Scamming thousands with fake subscriptions

Johnston – We’re sorry that you did not see results with our product, but we appreciate you giving us a try. Nugenix is sold in a variety of ways, including in major retailers, online from Amazon, or directly from us. When customers order directly from us they can choose to order a single bottle, a multiple bottle bundle that offers tiered discounts, or through our sample program. For customers who chose to try it through our sample program, they receive a true 14-day sample and are allowed 18 days to try the product. At the end of 18-days, customers who do not cancel are put into our monthly shipment program. They may cancel any time, hassle free, during or after the trial period without any future obligation We verify that every customer opts into this program when ordering the original sample and disclose all of the terms of the trial program. We also include a copy of the terms in the email receipt sent immediately after purchase, as well as a series of reminder emails before the first monthly shipment. We do also offer a 30-day money back guarantee. So should anyone receive a monthly supply they didn’t wish to keep or tried the product and it didn’t work for them, they can return it for a full refund. Even a completely used bottle.
author's review
ID
#1498987 Review #1498987 is a subjective opinion of poster.
Product
Nugenix Subscription
Reason of review
On time delivery

Nugenix is a scam, they use the shadiest tactics to get people to unknowingly sign up for a 80 dollar per bottle subscription. They send packages without the Nugenix label so people open it, and when you try to return their product they abuse the USPS process and refuse to pay for a return label.

The USPS will refuse the opened package. Google to see how many people were scammed this way.

They refuse to pay return shipping.

They have found the tiniest loophole and they scam thousands of people this way. They will fight back with credit card companies when you file a dispute, so beware of this operation.

Other than that, the product did nothing for me, and it smells and tastes horrible and will stink up the entire room.

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Nugenix's reply to:

Is this a legitimate company?

Crystal – Yes, we are very much a legitimate company. Our customer care center is staffed for phone calls 7 days a week. We offer email support 6 days a week as well as support through our website contact form, text message, or through Facebook messenger. If you still have any questions, please don’t hesitate to contact us back at 855-714-3234.
author's review
ID
#1498819 Review #1498819 is a subjective opinion of poster.
Service
Nugenix Customer Care
Reason of review
Poor customer service

It was easy to order but when calling to ask questions your number does not go through. On your website with the option to call, the calls don’t go through either.

My husband has sent an email with no response. I was super excited about this product for my husband but do not want to work with your company if this is how it takes care of it’s customers.

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Nugenix's reply to:

No answer

Brent – Your account has been canceled. If you need any additional assistance or help with your account, please don’t hesitate to call us at 855-714-3234 or email us at support@nugenix.com
author's review
ID
#1498795 Review #1498795 is a subjective opinion of poster.
Service
Nugenix Customer Care
Reason of review
Poor customer service

No answer need to cancel

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Nugenix's reply to:

I need to know the status of order

Hi Malcom – We show you ordered over a weekend and your shipment went out the next day and that it was delivered the day you made this posting. If for some reason you didn’t receive it or have an issue with your order, please give us a call at 855-714-3234 or email us at support@nugenix.com.
author's review
ID
#1498679 Review #1498679 is a subjective opinion of poster.
Service
Nugenix Customer Care

6 days no delivery and i cant get incontact. company

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Your commercial is incredibly sexist!

Just like the title says. I can't believe after all this time you are still showing this sexist *** Shame on you! Your commercials make me change the channel immediately!
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ID
#1498157 Review #1498157 is a subjective opinion of poster.
Location
Mesquite, Nevada
Product
Nugenix Commercial

Helpful, resolved problem.

Very helpful with my situation and got it resolved my issue fast and easy.
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Testimonial

Nugenix is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#1498146 Review #1498146 is a subjective opinion of poster.
Nugenix's reply to:

Took my money

Hi Albert – We’re glad that we were able to help you when you called in earlier. We show that your account was canceled and you were issued return instructions for a full refund. If you need any additional assistance, please don’t hesitate to call us back.
author's review
ID
#1497623 Review #1497623 is a subjective opinion of poster.
Service
Nugenix Free Trial
Reason of review
Problems with payment

Did not know i had a 30 day trail but everthing k thank u

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Nugenix's reply to:

Did not work at all

Larry – It appears we received the email you send a few hours after making this posting. We canceled your account at your request and issued you return instructions and information on our money back guarantee in order to get a full refund. If you need any additional help, please don’t hesitate to contact us back directly.
author's review
ID
#1496317 Review #1496317 is a subjective opinion of poster.
Service
Nugenix Free Trial
Reason of review
Not as described/ advertised

Took the entire bottle that was a free trial sample pack and it did not affect me at all then I was shipped a new bottle unbeknownst to me then they charge my credit card and so I challenged that with my credit card company so I need to send your product back to you

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Nugenix's reply to:

I canceled my order after free sample

Leroy – We show your account was canceled when you phoned into us, about 5 minutes after making this posting. We also show the representative was able to void your monthly shipment as well. As it stands now, your account has been canceled and you will not be billed or shipped anything other than the original trial. Should you need any additional help, please don’t hesitate to contact us back directly.
author's review
ID
#1495256 Review #1495256 is a subjective opinion of poster.
Service
Nugenix Free Trial

I canceled after free sample..one guys took 74.98 out my account i can't afford that...

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Nugenix's reply to:

Free trial Nugenix

Derek – Your account has been canceled. You will not be shipped or billed anything other than your original trial. Please don’t hesitate to contact us back directly if you wish to reorder or reactivate in the future. Our number is 855-714-3234
author's review
ID
#1494591 Review #1494591 is a subjective opinion of poster.
Service
Nugenix Free Trial
Pros
  • Product
Cons
  • Auto order
Reason of review
Good quality

I got my Nugenix free trial and so far I like it. I want to cancel the auto ship though.

I am just going to buy as I can. The finances are tight right now and I don't want charges on my card every few weeks. My name is Derek TenEyck at 5136 Palo Alto Circle, Sparks, NV 89436. Email is dtct7072@att.net.

Please confirm that you are cancelling the auto renew of this product. Thank you

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Nugenix's reply to:

The product is great but i do not need it sent so often so i need to cancel my subscription.

Kevin – We’re very glad to hear you liked our product. Your account was canceled yesterday when we received your emailing requesting to be cancel your account. If you need any additional help, please don’t hesitate to call or email us back directly.
author's review
ID
#1493798 Review #1493798 is a subjective opinion of poster.

Please cancel my subscription

my name is:

Kevin Turner

605 LAC VERRET DR, LULING LA 70070

Thanks Great Product

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Nugenix's reply to:

Don't work for me at all, I'm sorry.

We’re sorry to hear that it didn’t work for you, but our product is not designed to treat ED unfortunately. We’re glad you were able to get a refund under our satisfaction guarantee, which is why we offer this feature. We would however, recommend consulting with your physician if you are looking for something to treat your ED.
author's review
ID
#1491544 Review #1491544 is a subjective opinion of poster.
Reason of review
Bad quality

I have a bad erectile disfunction problem.

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Nugenix's reply to:

Billing

George – We do show you called several months ago, Aug 2018, and canceled your account. However, you ordered again on Feb 21st, 2019. This is the first communication we have received from you since ordering again a few weeks ago. We have canceled your account for you and also stopped your pending charge for your upcoming monthly shipment. You are now canceled and will not receive a monthly shipment. Please contact us back directly if you need any additional assistance
author's review
ID
#1490503 Review #1490503 is a subjective opinion of poster.
Service
Nugenix Free Trial
Reason of review
Problems with payment

To whom it may concern, I would appreciate a response to this email because there was a charge on my banck acct from you all that shouldn't be I did not authorize any payment to be taking out of my account for anything. I requested a free trail a few weeks ago and the only charge it required was $4.00 for shipping so how is it I get charged $74 dollars out of my account, I called a few months back to request my card to be removed and that I no longer wanted to receive any more nutrigenix products so why is my card still on file to be chargde??

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