order trial money account bottle service subscription card refund customer
Nugenix's reply to:

Un authorized to take money from my acct | Nugenix review

Johnny – Your account has been canceled and your pending, first monthly charge has been refunded. Should you need any additional assistance, please reach out to us directly for faster service, by calling 855-714-3234 or by emailing support@nugenix.com
Review
#1529406 Review #1529406 is a subjective opinion of poster.

You were not authorizsb to take $ 80.00 from my acct

Nugenix's reply to:

It sucked | Nugenix review from Lawton, Oklahoma

James – We’re sorry you did not experience benefits from using the product. Our records do show that you were able to phone into us shortly after making this posting and your account was canceled for you. If you need any additional assistance, please don’t hesitate to reach back out directly to us.
Review
#1528841 Review #1528841 is a subjective opinion of poster.

Can't get in touch with anyone to cancel my order

Nugenix's reply to:

Cancel | Nugenix review from Hanford, California

Jake – No problem, we understand and we have canceled your account for you. You should also receive an automatic email confirming this as well. Please don’t hesitate to contact us back directly if you need further assistance.
Review
#1527344 Review #1527344 is a subjective opinion of poster.

I need to cancel because of money

Nugenix's reply to:

No answer/no connection | Nugenix review from Temecula, California

Nathan – We’re sorry if you had trouble getting through to us, but our number is 855-714-3234 and we staff this customer service number 7 days a week. You can also email us at support@nugenix.com for email support as well. We look forward to helping you.
Review
#1526316 Review #1526316 is a subjective opinion of poster.

Nothing. Kept getting number cannot be completed as dialed.

Nugenix's reply to:

I only wanted a trial | Nugenix review

Jennifer – It appears you attempted to order 5 different trials with different names, phones numbers, and email addresses. In order to properly help you, we’ll need you to phone into us directly at 855-714-3234. We’d be more than happy to try and help you with your account(s) and any shipments you have that you would like to return.
Review
#1525263 Review #1525263 is a subjective opinion of poster.
Reason of review
Problems with payment

You just charged my credit card 70+ dollars and I would like my money back please asap

Great! | Nugenix review

Cancelled Nugenix and order Total T
View full review
Review
#1524825 Review #1524825 is a subjective opinion of poster.
Nugenix's reply to:

Stop sending this product | Nugenix review

Scott – Our records show that your account was canceled a few minutes after making this post when you phoned into our support center. If you need any additional help, please don’t hesitate to contact us back directly again.
Review
#1524754 Review #1524754 is a subjective opinion of poster.

I dont want any more products charged to my bank account. I have two unopened containers.

Nugenix's reply to:

I ordered a free sample ! | Nugenix review

Mitch – Nugenix is sold in a variety of ways, including in major retail stores, straight from us, and through our trial program. At the end of the trial program, customers who do not opt out are placed into a monthly replenishment program, which is why you received the shipment that you did. We disclose all of this in order process for the trial, as well as the email receipts, and reminder emails before the first monthly shipment. Our records do show you called in, canceled your account, and were issued instructions for a full refund as we offer a money back guarantee. Please don’t hesitate to contact us back if you need any further assistance.
Review
#1524513 Review #1524513 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$74
Preferred solution
Full refund

After receiving my free sample of nugenix i started being billed for a product i didn't want and never gave authorization to have it drafted out of my account. This is a total scam by nugenix, do not ever try a free sample they will start billing your account without you not knowing about it unless you check your account regularly like myself , scam arctic .

Nugenix's reply to:

Sending me bottles I didn't order | Nugenix review from Fresno, California

Patrick – We have not previously received any communication from you since your order, but we have canceled your account for you after receiving this posting. We’re sorry if you were surprised by your monthly shipment after your trial period. We sell Nugenix in a variety of ways, including major retailers, direct from us, and through a trial program like you did. At the end of the trial, customers who do not cancel are placed into our auto-replenishment program. We disclose all aspects of this on the order page, include the terms in the email receipt, and send a series of reminder emails before the first monthly shipment. As it stands now, your account is canceled and we also offer a money back guarantee on our orders. If you would like to return any bottles, simply give us a call at 855-714-3234
Review
#1523309 Review #1523309 is a subjective opinion of poster.

U r scammers and should be ashamed on how u live

Nugenix's reply to:

I need to cancil my subscription/service agreement. | Nugenix review

Michael – We’re sorry if there was any confusion about your order. You signed up for a trial of Nugenix, whereby at the end of the trial customers who do not cancel are placed into our auto replenishment program. Subsequent to your trial order, you also placed an order for several additional bottles, as a one time order. We have canceled your trial/auto-replenishment account for you after you contacted us. If you need any additional help, please don’t hesitate to contact us directly again.
Review
#1518880 Review #1518880 is a subjective opinion of poster.
Pros
  • Just stop charging me
Cons
  • Stop the charges
Reason of review
Problems with payment
Loss
$150
Preferred solution
Let the company propose a solution

This agreement has turned out to be very different from what I originally believed I was agreeing to, I thought I was paying you only $200 and yet you continuously charge me. I don't want that.

I never agreed to pay you more money, not knowingly. I need you to stop charging me. I need you to release me from my service agreement.

I need you to stop charging me money. I need to end my relationship with you.