Nugenix's reply to:

Nugenix - Iam running stool and losing weight.

Your account has now been canceled. You may reach us in the future by calling 855-714-3234. Additionally, we're not familiar with a company named Zytest and you do not need to pay us or any one else to cancel your account.
ID
#1075140 Review #1075140 is a subjective opinion of poster.
Cons
  • Cancel any future shipments
Reason of review
Return, Exchange or Cancellation Policy
Nugenix - Iam running stool and losing weight.

Please cancel all orders of Nugenix Your product massive weight lose and runny stool. Iam not getting the energy boost that was promise and further some another company by the name of Zytest is claiming that in order for me to cancel my Nugenix that I would have to pay them a 35 dollar service fee to get your company to cancel all shipments and this have the makings of a scam.

I want this produce ended and I am not asking for a refund but do promise that if another bottle of your product is sent to me and any more money is taken from my account I will notify the State Credit Union to freeze any request for a withdraw and I shall inform Law Enforce. Both State and Federal. Your cooperation is appreciated in this matter.

Thank you. Sincerely Muhammad Abdullah!

Nugenix's reply to:

Nugenix - Free Trial Review

Charles - It appears you posted this about 6 minutes before calling us directly. We also encourage customers to contact us directly when they need help. We show you were able to speak with a representative who canceled your account and help you with the product. If you need additional help, please feel free to contact us back directly.
ID
#1068578 Review #1068578 is a subjective opinion of poster.
Reason of review
Problems with payment

You illegally took money out of my account and I want it back.

Nugenix's reply to:

Nugenix - Free Trial Review

We show you ordered a trial on 6/19. We advise upon purchasing and in the email receipt that it will take 2-4 days for the package to deliver via USPS. We show the package was delivered today, 6/23, a few hours after you posted this, within the time frame we tell our customers to expect. Please contact us directly, in the future, should you need assistance.
ID
#1065064 Review #1065064 is a subjective opinion of poster.
Reason of review
Problem with delivery

I tired the free trial. Never received the product. And my credit card got billed

Nugenix's reply to:

Nugenix - Cancel future orders

Your account has been canceled, please contact us back directly should you need further assistance in the future.
ID
#1060789 Review #1060789 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

I want to cancel future orders

Nugenix - Great service!

I requested a hold on the product and this was done quickly.
View full review
Testimonial

Nugenix is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1052853 Review #1052853 is a subjective opinion of poster.

Nugenix Testosterone Booster Review

I wish to cancel my subscription IMMEDIATELY, I didn't authorize you to charge my credit card for another produc. I feel robbed, is there some way I can get my money back? Thanks, Jose.
View full review
ID
#1030395 Review #1030395 is a subjective opinion of poster.
Reason of review
Problems with payment
Nugenix's reply to:

Nugenix - Review in Weight Loss, Diets and Training category

Damon – your second refund, for the returned product, was issued by the customer service representative a few minutes after you called in this morning and before you posted this review. You should have received confirmation of the 2nd refund through an automated email message
ID
#1027918 Review #1027918 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Took money out of my account in Feb and March; when I cancelled they gave me a RMS number and said to send both bottles back which I did. They only refunded my account for one bottle and kept the other one.

When I called asking about my refund they said it was only a 30 day guarantee and I wasn't getting the remaining refund balance or my bottle back. Stay awake from this product as there is terrible customer service and will lie to you.

Nugenix's reply to:

NUGENIX illegally withdrew money from my account !

We’re sorry you had an issue with your order. Our records indicate you did complete your order, you received the trial sample, and at the end of the trial period you were shipped your monthly supply. We would have been happy to help you if you had contacted us directly about customer service, prior to posting this review. Our records indicate that after this posting your account was canceled and you also received a refund.
ID
#1022541 Review #1022541 is a subjective opinion of poster.
Cons
  • Unauthorized credit card charge
  • Deceptive business practices
Reason of review
Did not agree and left page.
Loss
$76
Preferred solution
Full refund
Tags
  • trial offer
  • unauthorized credit card charge

I saw an offer to try a free bottle of Nugenix, I thought it looked interesting so provided my debit card number like these free offers always demand. As I read I could see Nugenix was trying to trick me into a recurring monthly recipient of their product so I agreed to nothing and deleted the page.

That was last week. This week Nugenix withdrew $76 from my account!

Do not do any business with them! I could tell that Nugenix was trying to trick me and that it would end up with them locking me into this deal and charging my account so I stopped and I left the page.They very deceitfully charged $76 from my account causing me money problems I did not see coming.

Nugenix's reply to:

Nugenix - Never received paid for product!

Marc – You signed up for a trial on 1/22 and 18 days later, per the terms of the trial, you were charged for a full monthly supply. Not 3 days later. You contacted us after posting this review to inquire about your shipment, which was the first time you had contacted us since placing the trial order. As we indicated to you, it appears USPS lost your package in transit and we said we were more than happy to issue you a replacement free of charge or to issue you a refund. We’re sorry about the lost package, but we are happy to try and assist you if you will work with us directly.
ID
#1020070 Review #1020070 is a subjective opinion of poster.
Cons
  • Unauthorized credit card charge
  • Deceptive business practices
  • Failed to refund my credit after i cancelled
Reason of review
Problem with delivery
Loss
$75
Preferred solution
Full refund

Ordered the free sample.(paid for shipping) Three days later my debit card was hit for $75. This occurred approx.

6 weeks ago and never received product. Nugenix indicated that they would send product and charge my debit card after the 30 day trial period. I was charged renewal price in less than a week and never received any product. Apparently I'm not the only person they've done this too.Not a huge amount of money, but most people are not in the habit of paying for product or services they don't receive.

Is there anything I can do to either get a refund or actul product from them? 02/10/2017 DEBIT VISA DDA PUR 490641 DDL NUGENIX 888 2285146 * NC $74.98

Nugenix's reply to:

Nugenix Cancellation Policy Review

Your account has now been canceled. If the future, if you need customer service, please contact us directly at 855-714-3234.
ID
#1020047 Review #1020047 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

cancel my subscription can not take newgenix because of medicaments please my name is Manuel Gerardo Galvan thank you 6353 w, George st Chicago Illinois 60634 thank you