Great Product

With a decent diet and my normal rigorous exercise at work, I've seen substantial gains in my health and libido. I purchased 3 months’ worth, and am barely halfway into the first month. *Results may vary, but users typically experience results in 4-8 weeks.
View full review
Helpful 0 Not helpful 0
Testimonial

Nugenix is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#822893 Review #822893 is a subjective opinion of poster.
Reason of review
Good quality
Nugenix's reply to:

NOT Completely Up Front, Nugenix - Consumer BEWARE

Hi Don – We’re sorry you did not have a positive experience with Nugenix. As you pointed out, Nugenix is sold in variety of ways including directly from us by the bottle or through the sample program, and through GNC and other retailers. We try to make our product available to consumers in the manner they wish to purchase, and many people wish to try the product on a trial basis. We’re sorry if you did not realize the terms of the trial program when you signed up for your sample online. Customers are not required to receive a monthly shipment and may cancel at any time. We show you received your return authorization number and we’ll issue a full refund for the return when we receive it back. Please let us know If we can be of any further assistance.
author's review
ID
#439161 Review #439161 is a subjective opinion of poster.
Service
Nugenix Free Trial
Loss
$15

BEWARE - You are On The Hook for MORE than you bargained for... LITERALLY!

I read the information online about Nugenix. Sounded like a good product. They offered a free trial for cost of shipping only. Sounded great so I put in a request for a free sample. It arrived. I decided that if it worked for me, I'd go down to the local GNC store and purchase more product. However, I had not yet completed the trial period for the product I received and, SURPRISE, I just received another bottle in the mail and a charge for $74.98 on my bank statement.

Yes- I called the 855 number on the bottle. But, before I dialed the number, given the manner in which Nugenix chose to do business, I made sure it was not one of those numbers you dial and then get charged on your phone bill so many $ per minute just for making the call.

Yes- They will take the product back and reimburse me for the charge on my bank statement, but I must package it and pay for shipping myself to get it back to them. (btw- the 855 number gets you to a call center that is contracted by Nugenix. So, try not to unload on the person who takes your call like I did before I realized they are contracted by Nugenix.)

Yes- This situation left a very bad taste in my mouth (figuratively) and I will be leery before buying any additional product from this company.

NUGENIX- If your product is so good, then let your product speak for itself and consumers will come to you wanting to buy more. You shouldn't TRICK people into buying more product. Shame on you, Nugenix!

And you will hear from me again in this forum if I do not receive my refund!

Helpful 3 Not helpful 6
Nugenix's reply to:

Automatic Order Charged for after trial sample

Hi Dennis,

our records show that your accounts was canceled at your request when you emailed our customer service team. We received your return and you have been issued a full refund for the return.

Please don’t hesitate to contact us back if you have any further questions, we can be reached at 855-714-3234.
author's review
ID
#385524 Review #385524 is a subjective opinion of poster.
Product
Nugenix Supplement
Loss
$75

Nugenix is supposedly a supplement pill to restore muscle tone etc in aging people. I paid "postage only" for a 14 day trial sample which done nothing for me.

The next thing I know they have charged my Visa/Bank card for $74.98 for a larger supply and mailed it to me.

These pills or supplements as they call them do nothing for me and I did not order any further dosages.

I want a refund immediately for this item and I will gladly send them back unopened. This is a scam and being on social security etc, it has overdrawn my bank account.

Helpful 6 Not helpful 2