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Nugenix's reply to:

Nugenix - Cancel my order

Your account has now been canceled.
Review
#1133776 Review #1133776 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Office was closed when i responed

Nugenix's reply to:

Nugenix - It was ok, wished I could be refunded

Stacey – We do offer a money back guarantee so we’d be more than happy to help you with the return process for a refund. Simply give us a call at 855-714-3234 and ask any representative for help with a return and they will be glad to assist.
Review
#1132549 Review #1132549 is a subjective opinion of poster.
Reason of review
Pricing issue

Very expensive and continual.

Nugenix's reply to:

Nugenix - No one answered.

Marlon – It appears you made this posting prior to calling into our customer care center today. When you phoned in today a representative was able to help you with your concerns, cancel your account and provide refund information. Should you need additional assistance please don’t hesitate to give us a call back
Review
#1128567 Review #1128567 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

I was charge for a product that i didnt order. I need to be refunded.

Nugenix's reply to:

Nugenix - Overdraft!!

We would be happy to assist you but the email address you used for this posting does not match an account we have in our system. If you can call us at 855-714-3234 or email us at support@nugenix.com we’d be more than happy to help you with this situation.
Review
#1127934 Review #1127934 is a subjective opinion of poster.
Reason of review
Problems with payment

I couldn't get through on the phone to cancel! I was over drafted and I have not received another bottle for that charge! PLEASE CANCEL AND FIX THIS!!

Nugenix's reply to:

Nugenix - Pissed

Fabian – Our records indiciate you signed up for a trial on Aug 16th online. You called us on Aug 31st, you were offered a lower price on future purchases and your trial period was extended out to Nov 3rd. You called back in to us on Nov 7th and your account was canceled. We also show that you were issued a full refund on 11/9.
Review
#1127590 Review #1127590 is a subjective opinion of poster.
Reason of review
Problems with payment

At first i bought it in amazon for 39.99+shipping Then you contact me for enrolling in you program for 49.99 i said No Then a woman told me how about it for 45 dlls including SnH and said probably by dec. Be cause i could cancel any time, but next thing i saw this morning bang!!!!

49.99 and not even confirming with me? Thats not very nice.

any way i will send it back a soon as i get it. Thank you

Nugenix's reply to:

Cancel my Nugenix auto monthly shipments.

Ron – We do show your account was canceled on 11/6 when you phoned in to us. We’d be happy to help you return both shipments that you have. Simply give us a call back at 855-714-3234, we staff our customer service center 7 days a week and are more than happy to assist you with these two returns.
Review
#1126858 Review #1126858 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

She confirmed my shipments are now canceled and no more will be shipped. I cant take the pills and the smell and taste is awfull.

I was trying to call the actual phone number to the company for a month but no one ever answers the phone even during listed business hours.

I recieved 2 shipments i did not want already and do not want my credit card charged again. I would also like a refund on the unopened bottle and i will send it back.

Nugenix's reply to:

Nugenix - Ive been trying to cancel my free trial but can't connect to the call center

Our call center is open 7 days a week so we’re sorry you had trouble reaching someone. We do however offer online cancellation options such as email cancellation, which is listed on our site, a contact form also on our site can be used for cancellation, as well as your customer portal where you can cancel the account yourself, whenever you life. Nevertheless, your account has been canceled, your monthly shipment was stopped and you have been issued a full refund.
Review
#1126305 Review #1126305 is a subjective opinion of poster.
Pros
  • Quick delivery of free trial
Cons
  • Product did not produce noticeable effects
  • I might have come back to this product but feel scammed now
Reason of review
Return, Exchange or Cancellation Policy
Loss
$75
Preferred solution
cancel subscription and refund or void the $75 charge.
Tags
  • trial offer
  • cancellation scam

I decided against purchasing the product after the free trial, but have been unable to contact the call center on the 855 number provided. I tried calling for the past few days, my account was charged yesterday.

I don't understand how there is only a call in to cancel a free trial option, but can't get a hold of anyone to cancel the subscription. There should be an option to do it through a website or E-Mail. Now I'm being charged for a product I didn't want.

I would like a call back or e-mail back to get this situation resolved. I feel like I was scammed out of $75 dollars and I'm not happy.

Nugenix's reply to:

Nugenix - Cancel service

Your account has now been canceled. Should you need additional assistance, you can contact us directly at 855-714-3234
Review
#1124182 Review #1124182 is a subjective opinion of poster.

Please tell me how to cancel my subscriptions

Testimonial

Nugenix is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Nugenix - Great customer service

Ava was more than helpful. I was expecting a unpleasant call being that I put my account on hold but she made it such a pleasant experience. Thank you Ava
View full review
Review
#1121357 Review #1121357 is a subjective opinion of poster.
Reason of review
Good customer service
Nugenix's reply to:

Nugenix - I'm only 17

Jamad – We would be more than happy to help with this, but none of the information attached to your posting is tied to an account in our system. If you can give us a call at 855-714-3234 we’d be more than happy to help you.
Review
#1121194 Review #1121194 is a subjective opinion of poster.

Someone stole my information i do not want this product.