Nugenix's reply to:

Nugenix - Want to cancel

Joseph - it looks like you posted this a few minutes before calling into our customer care center. Our records show you were able to speak with an agent and your account was canceled. If you need additional assistance, please don’t hesitate to contact us back directly.
author's review
ID
#1190199 Review #1190199 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Didn’t want auto renewel so I want to cancel

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Nugenix's reply to:

Nugenix - Subscription cancellation

Jason - your account has been canceled, your monthly shipment was stopped and you have been issued a refund. If you need additional assistance, please contact us directly by calling 855-714-3234
author's review
ID
#1189735 Review #1189735 is a subjective opinion of poster.
Service
Nugenix Customer Care
Reason of review
Return, Exchange or Cancellation Policy

I need to have my subscription cancelled I submitted an email request 3 days ago however I was billed today I need that amount refunded as soon as possible and my subscription cancel that thank you for the free sample I may wish to pursue a purchase in the future. Jason MacLean 2721 Unity Tree Drive Edgewater Florida 32141 phone number 386 847 7402 thank you

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Nugenix's reply to:

Nugenix - Not happy with free trial and charges.

Jorge – We’re sorry you had issues receiving the packages. Our records show you phoned in to us about 10 minutes before submitting this post and spoke with an agent. They canceled your account and provided you with both tracking numbers that show the packages were delivered. You indicated to the representative you often have issues with your mail and that you would check with your neighbors and get back to us. Please don’t hesitate to reach back out to us after you check into the delivery issue.
author's review
ID
#1188773 Review #1188773 is a subjective opinion of poster.
Service
Nugenix Free Trial
Reason of review
Problems with payment

Never received the free trial to see if I'd like the supplement, then charged the monthly subscription without receiving both the free trial or the actual subscription. I would just like a refund of my subscription.

It's been more of a hassle and inconvenience. I've been charged around $80 without even trying 1 supplement.

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Nugenix's reply to:

Nugenix - Have to ca during business hours.

We’d be more than happy to help you during business hours if you give us a call directly, 855-714-3234. We’re open 7 days a week, Mon – Fri 9am-9PM EST, Saturday 10-6:30 PM EST, and Sunday 10-4PM EST. We look forward to helping you.
author's review
ID
#1187672 Review #1187672 is a subjective opinion of poster.

It was close I need to call during business hours.

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Nugenix's reply to:

Cancel auto order of nugenix after free trial

Bill – Your account has been canceled. If you need any additional assistance, please don’t hesitate to contact us directly by calling 855-714-3234
author's review
ID
#1185189 Review #1185189 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

I would like my order of nugenix cancelled It gives me headaches

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Nugenix's reply to:

Nugenix - CANCEL MY SUBSCRIPTION

Denim – Your account has been canceled. Your charge from today has also been voided. If you need further assistance, please don’t hesitate to contact us back directly at 855-714-3234
author's review
ID
#1183821 Review #1183821 is a subjective opinion of poster.
Reason of review
Problems with payment

I have no idea how you guys started charging me for this but cancel it immediately

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Nugenix's reply to:

Nugenix - Lack of receipt

We’re glad to hear you were able to get the help that you needed, we’re sorry there was an issue with your shipment to begin with. If you need any additional assistance, please don’t hesitate to contact us directly at 855-714-3234
author's review
ID
#1183329 Review #1183329 is a subjective opinion of poster.
Service
Nugenix Supplement Free Trial
Reason of review
On time delivery

I have not received my trial bottle of Nugenix and spoke with customer service who was very helpful in resending my order and extending my trial. Thank you

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Nugenix's reply to:

Nugenix - Cancel subscription

Your account has been canceled. If you need any further assistance, please don’t hesitate to contact us directly.
author's review
ID
#1181410 Review #1181410 is a subjective opinion of poster.
Product
Nugenix Subscription
Reason of review
Return, Exchange or Cancellation Policy

Called and canceled my subscription once before but still being billed. I would like to cancel and receive no further orders at this time thank you

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Nugenix's reply to:

Nugenix - Need refund

Daniel - It appears you may have called prior to when we opened. Our records show that about 6 minutes after posting this, you were able to speak with an agent, they canceled your account, and you were helped with your refund request. If you need additional assistance, please don’t hesitate to contact us back directly.
author's review
ID
#1181406 Review #1181406 is a subjective opinion of poster.
Service
Nugenix Shipping Service
Reason of review
Problems with payment

No answer when tried to call customer service. I got charged twice $75 I never I never got my package and when I tried to cancel no answer or email available.

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Nugenix's reply to:

Nugenix - My customers service representative was very helpful

We’re glad be would be of assistance to you. If you need any additional help, please don’t hesitate to contact us back directly.
author's review
ID
#1181399 Review #1181399 is a subjective opinion of poster.
Service
Nugenix Customer Care
Reason of review
Good customer service

Cancel the order and was helped with the process.

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