Filter by rating
filters
State:
Show
City:
Show
Product:
Show
Nugenix's reply to:

Cancel auto order of nugenix after free trial

Bill – Your account has been canceled. If you need any additional assistance, please don’t hesitate to contact us directly by calling 855-714-3234
Review
#1185189 Review #1185189 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

I would like my order of nugenix cancelled It gives me headaches

Nugenix's reply to:

Nugenix - CANCEL MY SUBSCRIPTION

Denim – Your account has been canceled. Your charge from today has also been voided. If you need further assistance, please don’t hesitate to contact us back directly at 855-714-3234
Review
#1183821 Review #1183821 is a subjective opinion of poster.
Reason of review
Problems with payment

I have no idea how you guys started charging me for this but cancel it immediately

Nugenix's reply to:

Nugenix in Stantonville, Tennessee - Lack of receipt

We’re glad to hear you were able to get the help that you needed, we’re sorry there was an issue with your shipment to begin with. If you need any additional assistance, please don’t hesitate to contact us directly at 855-714-3234
Review
#1183329 Review #1183329 is a subjective opinion of poster.
Reason of review
On time delivery

I have not received my trial bottle of Nugenix and spoke with customer service who was very helpful in resending my order and extending my trial. Thank you

Nugenix's reply to:

Nugenix - Cancel subscription

Your account has been canceled. If you need any further assistance, please don’t hesitate to contact us directly.
Review
#1181410 Review #1181410 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Called and canceled my subscription once before but still being billed. I would like to cancel and receive no further orders at this time thank you

Nugenix's reply to:

Nugenix in Mcallen, Texas - Need refund

Daniel - It appears you may have called prior to when we opened. Our records show that about 6 minutes after posting this, you were able to speak with an agent, they canceled your account, and you were helped with your refund request. If you need additional assistance, please don’t hesitate to contact us back directly.
Review
#1181406 Review #1181406 is a subjective opinion of poster.
Reason of review
Problems with payment

No answer when tried to call customer service. I got charged twice $75 I never I never got my package and when I tried to cancel no answer or email available.

Nugenix's reply to:

Nugenix - My customers service representative was very helpful

We’re glad be would be of assistance to you. If you need any additional help, please don’t hesitate to contact us back directly.
Review
#1181399 Review #1181399 is a subjective opinion of poster.
Reason of review
Good customer service

Cancel the order and was helped with the process.

Nugenix's reply to:

Nugenix in New York, New York - Not happy

Carlos – It appears you phoned in to us about 2 hours after making this posting. You indicated to us that you didn’t receive the package and that your package was likely stolen since the tracking showed as delivered. We have reshipped your package to you and you should receive it in the next few days. Please don’t hesitate to contact us back if you need additional assistance.
Review
#1180659 Review #1180659 is a subjective opinion of poster.
Reason of review
Problem with delivery

Don't received product I order

Nugenix's reply to:

Nugenix - Terrible

Russell – We’re sorry if you experienced a long hold time, that is very unusually, but occasionally we get a short term spike in call volume. We show you ended up speaking with a representative about 5 minutes after posting this and they were able to help you. If you need additional help, please don’t hesitate to contact us back.
Review
#1180061 Review #1180061 is a subjective opinion of poster.
Reason of review
Problems with payment

On hold for a very long time and nobody ever answered

Testimonial

Nugenix is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Nugenix - Inward satisfied with the end result of my request

The representative had done a great job of changing my delivery plan as I had expected.
View full review
Review
#1178435 Review #1178435 is a subjective opinion of poster.
Reason of review
Good customer service
Nugenix's reply to:

Nugenix - Can't Get Ahold of Call Center to Cancel

Jim – We received your email after business hours and it was processed first thing the following morning. Your account has been canceled and you were sent an automated confirmation of the same. Additionally, we have sent you information on return instructions for all bottles you may have. Your phone calls came in after business hours, which is why no one answered the call. There should have been automated message confirming the hours and that we were closed, so that you knew when you could call back. If you need any additional help, please don’t hesitate to contact us back directly.
Review
#1177638 Review #1177638 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$600
Preferred solution
Let the company propose a solution

I am trying to cancel my account and can't reach the call center. I have emailed and now I am writing this review.

Please cancel asap. Jim Votendahl, Seattle WA. I feel like this is a scam. They say it is free, then they make it impossible to cancel.

I would not recommend this product or company. I would like my subscription cancelled immediately and a refund issues as the product did not work. Then you make it so you can't leave a review unless it is a hundred words to again discourage people from writing a review. Again, I would not recommend this product.

Did nothing for me. I have five bottles I didn't want sitting here if you would like to buy them back from me.