Nugenix's reply to: Rip off

We’d be more than happy to assist you with your account, but the email address attached to this post is not associated with an account in our system. If you can call us at 855-714-3234, we’d be happy to help you
Felicita Xdl

Rip off

They auto charge me 75$

Reason of review:
Problems with payment

Nugenix's reply to: Cancel my subscription

Lewis – your account has been canceled. Please don’t hesitate to give us a call if you need any additional help. Our number is 855-714-3234
Ariani Awy

Cancel my subscription

I'd like to cancel my auto ship

Nugenix's reply to: Cancel my shipments

Richard – We received your email on 2/21 and replied within a few minutes of receiving it. Your account was canceled, the charge from that day was refund and the shipment stopped. We also sent you return instructions for any bottles that you might want to return. If you need any additional help, you can email us at support@nugenix.com or by calling 855-714-3234
Richard R Qnc

Cancel my shipments

How can i cancel my order by I have tried for some time to call but i never seem to get an answer i just got hit again for another shipment and this has to stop can anyone give me a number thst a person is on the other end to answer? I have bern trying to cancel this since December and eoukd really like my money back i still have the up opened bottles which i would gladly return Thank you

Reason of review:
Return, Exchange or Cancellation Policy

Nugenix's reply to: Unauthorized payment

Wilbert – Subsequent to posting this, we received your customer service inquiry through our text messaging platform. We show that we were able to cancel your account, stop your monthly shipment, and you were issued a full refund. If you need additional help, please don’t hesitate to contact us back directly at 855-714-3234
Kasper Xwm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Unauthorized payment

Doesnt work, want my money back. That was meant for a household bill.

Not placebo costing 80.00. My phone # is 704-267-****

Reason of review:
Bad quality

Nugenix's reply to: I did not authorize additional charges.

Scott – Your account has been canceled. If you would like assistance with a return or our money back guarantee, please call us at 855-714-3234
Kadie Gts
map-marker Gallatin, Tennessee

I did not authorize additional charges.

Received a charge for $74.98 for additional product which I did not order. I no longer request this product.

Reason of review:
Problems with payment

Nugenix's reply to: Unauthorized charges

Juan - it appears you have ordered a trial from us on more than one occasion. Our records show you phoned in and we’re able to receive support in regards to your account and it was canceled. Should you need additional assistance, please don’t hesitate to contact us back directly.
Elijiah Pkw
map-marker New York, New York

Unauthorized charges

Charged $74 for a bottle I did not authorize on my debit card.

Reason of review:
Problems with payment

Nugenix's reply to: Want to cancel

Joseph - it looks like you posted this a few minutes before calling into our customer care center. Our records show you were able to speak with an agent and your account was canceled. If you need additional assistance, please don’t hesitate to contact us back directly.
Jaidon Xuo
map-marker Orlando, Florida

Want to cancel

Didn’t want auto renewel so I want to cancel

Reason of review:
Return, Exchange or Cancellation Policy

Nugenix's reply to: Subscription cancellation

Jason - your account has been canceled, your monthly shipment was stopped and you have been issued a refund. If you need additional assistance, please contact us directly by calling 855-714-3234
Romy Gxx
map-marker Orlando, Florida

Subscription cancellation

I need to have my subscription cancelled I submitted an email request 3 days ago however I was billed today I need that amount refunded as soon as possible and my subscription cancel that thank you for the free sample I may wish to pursue a purchase in the future. Jason MacLean 2721 Unity Tree Drive Edgewater Florida 32141 phone number 386 847 **** thank you

Reason of review:
Return, Exchange or Cancellation Policy

Nugenix's reply to: Not happy with free trial and charges.

Jorge – We’re sorry you had issues receiving the packages. Our records show you phoned in to us about 10 minutes before submitting this post and spoke with an agent. They canceled your account and provided you with both tracking numbers that show the packages were delivered. You indicated to the representative you often have issues with your mail and that you would check with your neighbors and get back to us. Please don’t hesitate to reach back out to us after you check into the delivery issue.
Aleck Kab
map-marker Brownsville, Texas

Not happy with free trial and charges.

Never received the free trial to see if I'd like the supplement, then charged the monthly subscription without receiving both the free trial or the actual subscription. I would just like a refund of my subscription.

It's been more of a hassle and inconvenience. I've been charged around $80 without even trying 1 supplement.

Reason of review:
Problems with payment

Nugenix's reply to: Have to ca during business hours.

We’d be more than happy to help you during business hours if you give us a call directly, 855-714-3234. We’re open 7 days a week, Mon – Fri 9am-9PM EST, Saturday 10-6:30 PM EST, and Sunday 10-4PM EST. We look forward to helping you.
Dola Ebw

Have to ca during business hours.

It was close I need to call during business hours.

Nugenix's reply to: Cancel auto order of nugenix after free trial

Bill – Your account has been canceled. If you need any additional assistance, please don’t hesitate to contact us directly by calling 855-714-3234
Edwyn Lxc

Cancel auto order of nugenix after free trial

I would like my order of nugenix cancelled It gives me headaches

Reason of review:
Return, Exchange or Cancellation Policy

Nugenix's reply to: CANCEL MY SUBSCRIPTION

Denim – Your account has been canceled. Your charge from today has also been voided. If you need further assistance, please don’t hesitate to contact us back directly at 855-714-3234
Keiran Lcn

CANCEL MY SUBSCRIPTION

I have no idea how you guys started charging me for this but cancel it immediately

Reason of review:
Problems with payment

Nugenix's reply to: Lack of receipt

We’re glad to hear you were able to get the help that you needed, we’re sorry there was an issue with your shipment to begin with. If you need any additional assistance, please don’t hesitate to contact us directly at 855-714-3234
Delontae Ima
map-marker Stantonville, Tennessee

Lack of receipt

I have not received my trial bottle of Nugenix and spoke with customer service who was very helpful in resending my order and extending my trial. Thank you

Reason of review:
On time delivery

Nugenix's reply to: Cancel subscription

Your account has been canceled. If you need any further assistance, please don’t hesitate to contact us directly.
Donella Qec

Cancel subscription

Called and canceled my subscription once before but still being billed. I would like to cancel and receive no further orders at this time thank you

Reason of review:
Return, Exchange or Cancellation Policy

Nugenix's reply to: Need refund

Daniel - It appears you may have called prior to when we opened. Our records show that about 6 minutes after posting this, you were able to speak with an agent, they canceled your account, and you were helped with your refund request. If you need additional assistance, please don’t hesitate to contact us back directly.
Emaly Jnx
map-marker Mcallen, Texas

Need refund

No answer when tried to call customer service. I got charged twice $75 I never I never got my package and when I tried to cancel no answer or email available.

Reason of review:
Problems with payment
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