Nugenix's reply to: Did not order

Rudy - your account has been canceled. In the future, should you need any assistance with your account, please contact us directly at 855-714-3234
Rudolph W Nir

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Did not order

I did not order any of these pills i had got a free trial but nothing else do not try to take any more money out my account i will keep a record of this text for my records june 9Th 2018

Reason of review:
Problems with payment

Nugenix's reply to: Horrible experience

Hi – Our records indicate you posted this a few minutes before calling into us for help. We show your account was canceled and your charge from that day was voided. If you all would like to return any bottles you may have that you do not want, simply give us a call back at 855-714-3234, as we offer a full money back guarantee.
Daniel B Irs

Horrible experience

My husband ordered the trial and for three months he's been unknowingly paying seventy four dollars for something he hasn't received!!!! We just want or money back! He cancelled the card and somehow you still draft!

Nugenix's reply to: I called and cancelled my free subscription and they still c

Tory - your account is indeed canceled. Our credit card processing company experienced a small error and you were indeed billed. Our quality control team quickly found the error and your charge was voided. We apologize for this inconvenience. Your account still and will stay canceled. Should you need any additional help, please don’t hesitate to reach out to us.
Tory H Qxi

I called and cancelled my free subscription and they still c

I called and talked to a man who tried to get me to purchase additional products I told him I did not want to participate in the program and that I wanted to cancel my free trial and keep my sample free of charge he kept trying to get me to buy stuff I told him no and then he finally said that he cancelled my free subscription and I could keep my bottle free of charge but then I receive an email today that just said that I got charged $75

Reason of review:
Return, Exchange or Cancellation Policy

Nugenix's reply to: Productos doesnt working to me

Daniel - we’re very sorry to hear that it isn’t working for you. We have gone ahead and canceled your account so you will not receive any additional product. Should you wish to change this or need any other help, please call us directly at 855-714-3234
Adeola Ish

Productos doesnt working to me

Ir justo doesnt working to me

Reason of review:
Bad quality

Nugenix's reply to: Bamboozled

Brent – We’re sorry if you were surprised by any of your monthly orders. You ordered a trial supply from us approx. 6 months ago. At the end of the trial period, customers who do not cancel, go into our monthly subscription program. We disclose all of this on the checkout page prior to order, require all customers to check a box stating they have read and agree to this before they can complete their order, and we include a copy of the terms in your email receipt. We’re sorry if you missed these disclosures. We also show you have not contacted us since ordering your sample. Your account has now been canceled and you are able to return any bottles you have for a full refund. Simply give us a call at 855-714-3234 and we’d be glad to help with the instructions.
Brent g Gav

Bamboozled

I texted for a free bottle. You have charged me now $300 in 4 months with some kind of slimeball secret term and agreement

Reason of review:
Problems with payment

Nugenix's reply to: Cancel my subscription

Ryan – Not a problem, your account has been canceled. Please don’t hesitate to contact us directly if you need further assistance. We can be reached at 855-714-3234.
Tara L Phb

Cancel my subscription

How do I cancel my subscription

Reason of review:
Return, Exchange or Cancellation Policy

Nugenix's reply to: Bad service,they put me on hold,and never pick up

Lalo – We’re sorry you had an issue getting through, that is not normal for us. Your account has been canceled and should you need any additional help please don’t hesitate to email us at support@nugenix.com or give us a call at 855-714-3234
Shyheem Gpt

Bad service,they put me on hold,and never pick up

Need to stop orders of nugenix,didnt work for me,not satisfied

Reason of review:
Poor customer service
Testimonial
Sahar Mqy

Very positive

Very pleased with the service i recieved over the phone. The representative was very respectful.
View full review
Reason of review:
Good customer service

Nugenix's reply to: I wanted to cancel suscription

James – Your account has been canceled. Should you need additional help or wish to reactivate in the future, please give us a call at 855-714-3234
Carmyn Lfw

I wanted to cancel suscription

I need to cancel subscription asap cant afford it for one...and im trying something different

Reason of review:
Return, Exchange or Cancellation Policy

Nugenix's reply to: Bill but no product

Emmanuel – Your account was canceled when we received notification of this posting. Subsequent to your posting, our notes indicate you phoned in about a refund. It appears the representative could see you sent the package back to us and a full refund was issued at that time. If you need additional assistance, please don’t hesitate to contact us back directly by calling 855-714-3234
Jhon Qbt

Bill but no product

I need my product and cancle future subsciprions.

Reason of review:
Order processing issue

Nugenix's reply to: NOT AS ADVERTISED

Marcus - Not a problem at all, your account has been canceled. Should you need any additional assistance, please don't hesitate to contact us directly at 855-714-3234
Roddie Axu

NOT AS ADVERTISED

DONT WANT YOU ALL DEDUCTING FROM MY BANK ACCOUNT

Reason of review:
Not as described/ advertised

Nugenix's reply to: Call was disconnected

Kevin - We're terribly sorry to hear that your call was dropped while receiving service on your account. Our records do show that you were able to speak with a representative and they helped you with your request. Should you need additional assistance, please don't hesitate to give us a call back at 855-714-3234
Matisha Zyw

Call was disconnected

The call was disconnected. Unable to complete transaction.

Reason of review:
Poor customer service

Nugenix's reply to: Bad experience

Hi Josh – It looks like you posted this review about 30 minutes before calling into us. Our records indicate you were able to speak with an agent and they were able to cancel your account. If you need any additional help, please don’t hesitate to contact us back directly.
Nazario Mtu

Bad experience

Cancel my order now. I only ordered a "FREE" sample.

Now im noticed a bill on my statement.

This is not correct. I have disputed the charges with my credit card company.

Reason of review:
Order processing issue
Yahir Pnv

Very understanding

Two seperate times i have delt with customer service and i am very pleased with the help i have recieved
View full review
Reason of review:
Good customer service

Nugenix's reply to: Feeling fatigued at midday after 2 weeks of taking Nugenix.

Gregory – We’re very sorry to hear you aren’t seeing the benefits that so many other users see. It might be in regards to how you are taking the supplement. We recommend the product be taken all at once, in the morning, on an empty stomach.
gregory z Ivl

Feeling fatigued at midday after 2 weeks of taking Nugenix.

Since my diet and activities have not changed in the past two weeks except for the addition of Nugenix to my diet, I have to conclude Nugenix is responsible for my fatigue. Paying $77 to feel like a lump of mud is not acceptable for this go to supplement.

Reason of review:
Bad quality
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