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Nugenix's reply to:

Nugenix - Horrible experience

Hi – Our records indicate you posted this a few minutes before calling into us for help. We show your account was canceled and your charge from that day was voided. If you all would like to return any bottles you may have that you do not want, simply give us a call back at 855-714-3234, as we offer a full money back guarantee.
Review
#1274821 Review #1274821 is a subjective opinion of poster.

My husband ordered the trial and for three months he's been unknowingly paying seventy four dollars for something he hasn't received!!!! We just want or money back! He cancelled the card and somehow you still draft!

Nugenix's reply to:

Nugenix - I called and cancelled my free subscription and they still c

Tory - your account is indeed canceled. Our credit card processing company experienced a small error and you were indeed billed. Our quality control team quickly found the error and your charge was voided. We apologize for this inconvenience. Your account still and will stay canceled. Should you need any additional help, please don’t hesitate to reach out to us.
Review
#1272103 Review #1272103 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

I called and talked to a man who tried to get me to purchase additional products I told him I did not want to participate in the program and that I wanted to cancel my free trial and keep my sample free of charge he kept trying to get me to buy stuff I told him no and then he finally said that he cancelled my free subscription and I could keep my bottle free of charge but then I receive an email today that just said that I got charged $75

Nugenix's reply to:

Nugenix - Productos doesnt working to me

Daniel - we’re very sorry to hear that it isn’t working for you. We have gone ahead and canceled your account so you will not receive any additional product. Should you wish to change this or need any other help, please call us directly at 855-714-3234
Review
#1272095 Review #1272095 is a subjective opinion of poster.
Reason of review
Bad quality

Ir justo doesnt working to me

Nugenix's reply to:

Nugenix - Bamboozled

Brent – We’re sorry if you were surprised by any of your monthly orders. You ordered a trial supply from us approx. 6 months ago. At the end of the trial period, customers who do not cancel, go into our monthly subscription program. We disclose all of this on the checkout page prior to order, require all customers to check a box stating they have read and agree to this before they can complete their order, and we include a copy of the terms in your email receipt. We’re sorry if you missed these disclosures. We also show you have not contacted us since ordering your sample. Your account has now been canceled and you are able to return any bottles you have for a full refund. Simply give us a call at 855-714-3234 and we’d be glad to help with the instructions.
Review
#1264681 Review #1264681 is a subjective opinion of poster.
Reason of review
Problems with payment

I texted for a free bottle. You have charged me now $300 in 4 months with some kind of slimeball secret term and agreement

Nugenix's reply to:

Nugenix - Cancel my subscription

Ryan – Not a problem, your account has been canceled. Please don’t hesitate to contact us directly if you need further assistance. We can be reached at 855-714-3234.
Review
#1263638 Review #1263638 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

How do I cancel my subscription

Nugenix's reply to:

Nugenix - Bad service,they put me on hold,and never pick up

Lalo – We’re sorry you had an issue getting through, that is not normal for us. Your account has been canceled and should you need any additional help please don’t hesitate to email us at support@nugenix.com or give us a call at 855-714-3234
Review
#1262951 Review #1262951 is a subjective opinion of poster.
Reason of review
Poor customer service

Need to stop orders of nugenix,didnt work for me,not satisfied

Testimonial

Nugenix is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Nugenix - Very positive

Very pleased with the service i recieved over the phone. The representative was very respectful.
View full review
Review
#1261511 Review #1261511 is a subjective opinion of poster.
Reason of review
Good customer service
Nugenix's reply to:

Nugenix - I wanted to cancel suscription

James – Your account has been canceled. Should you need additional help or wish to reactivate in the future, please give us a call at 855-714-3234
Review
#1261309 Review #1261309 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

I need to cancel subscription asap cant afford it for one...and im trying something different

Nugenix's reply to:

Nugenix - Bill but no product

Emmanuel – Your account was canceled when we received notification of this posting. Subsequent to your posting, our notes indicate you phoned in about a refund. It appears the representative could see you sent the package back to us and a full refund was issued at that time. If you need additional assistance, please don’t hesitate to contact us back directly by calling 855-714-3234
Review
#1260626 Review #1260626 is a subjective opinion of poster.
Reason of review
Order processing issue

I need my product and cancle future subsciprions.

Nugenix's reply to:

Nugenix - NOT AS ADVERTISED

Marcus - Not a problem at all, your account has been canceled. Should you need any additional assistance, please don't hesitate to contact us directly at 855-714-3234
Review
#1257004 Review #1257004 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

DONT WANT YOU ALL DEDUCTING FROM MY BANK ACCOUNT