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Testimonial

Nugenix is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Nugenix - Great customer service.

Young lady was friendly, knowledgeable, Anna very helpful. Like
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Review
#1325140 Review #1325140 is a subjective opinion of poster.
Reason of review
Poor customer service
Nugenix's reply to:

Nugenix - I want to cancel my order

Robert - your account was canceled when we received your email asking us to process your cancellation. If you need any additional assistance, please don’t hesitate to contact us back
Review
#1325121 Review #1325121 is a subjective opinion of poster.
Reason of review
Poor customer service

No answer no answer on the phone couldn't reach anybody

Nugenix - Cancel

It was very smooth and easy to cacel
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Review
#1322385 Review #1322385 is a subjective opinion of poster.
Reason of review
Honest return, exchange or cancellation policy
Nugenix's reply to:

Nugenix - Cancel order till further notice

Donta – your account was canceled on 7/25 when you phoned into us. If we can help in any other way, please don’t hesitate to give us a call back.
Review
#1318028 Review #1318028 is a subjective opinion of poster.

Yes no answer .want to cancel

Nugenix's reply to:

Nugenix - I got booked for a free trial

Ken – We do not show an order in our system that matches the information on this post. If you need assistance, please call 855-714-3234 and we’d be glad to help.
Review
#1313993 Review #1313993 is a subjective opinion of poster.
Reason of review
Problems with payment

The add claimed not to except my credit card from Visa. In turn I've received a bill for $4.99 to ship in 2 weeks. After the sample do not continue purchasing for next 30 day supply.

Nugenix's reply to:

Nugenix - Scammers

Caleb – We do not show an order in our system for you. All sample orders ship to the customer within 24-48 hours, with minor exceptions for some holidays. If you have an issue with an order, please call us at 855-714-3234
Review
#1313351 Review #1313351 is a subjective opinion of poster.

Good way to soccer people into making money. Pay for shipping and never get your product. Very clever

Nugenix's reply to:

Nugenix - Refund

Cindy – You ordered a trial on 6/27 and were billed for the monthly unit 19 days later on 7/26. When you phoned in the next day on the 17th your account was canceled. You were issued a refund when you phoned in on 7/25. Banks generally take 3-5 business days to process refunds back into accounts. Unfortunately banks do not process them as fast as they do debits. If you need additional assistance, please give us a call at 855-714-3234
Review
#1311905 Review #1311905 is a subjective opinion of poster.
Reason of review
Problems with payment

I am still waiting on my refund. I called last tuesday and was told it would be back in my account within 3 to 5 business days.

Well today is the 5th business day and i am still waiting for it. I will be visiting my bank come tomorrow and let them take over in getting my money back. I was under the impression that it was a free sample no strings attached. The lady i spoke to told me that u guys give people 18 days to cancel but it wasn't even 18 days from the date I ordered it that your company took my money out of my account without my permission.

I just want my money, the product didn't help anyway.

Also, not a very good way to try to get a consumer back by throwing in sarcasm on an e-mail. Calling me a pissed consumer is a bit understated after seeing the title of the e-mail.

Cindy Vance

937-313-6655

Nugenix - Extremely Satisfied Customer

Nugenix - Extremely Satisfied Customer
To view yourself at the age of 44 with the combination of Nugenix and exercise and to know what you are viewing is due to your own hormone production and not a synthetic testosterone shot is completely amazing and life changing! I've gone from 227 to 206 in 5 1/2 months using only nugenix,food and an occasional protien drink out of the machine at my gym. Nothing else, I promise you,if you merely get started by taking nugenix and incorperating a little cardio,weights if you choose but not even necessary depending on what it is you wish to do or how to feel you will ignite an unbelievable spark within! It's a tremendous product! Thank You very much!
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Review
#1309379 Review #1309379 is a subjective opinion of poster.
Reason of review
Good quality
Nugenix's reply to:

Nugenix in Salt Lake City, Utah - HORRIBLE EXPERIENCE, LIKED THE PRODUCT THOUGH

Benjamin – We’re very glad to hear it is working for you, but very sorry your experience has not been great. It appears you may have called when we were closed which is why you thought you were put on a long hold. We show the email address you used for this posting matches the one on file, so you should be able to log into your customer portal just fine. If you need help, please contact us directly at 855-714-3234, email us at support@nugenix.com, or you can even use our texting service https://www.nugenix.com/contact

Review
#1308061 Review #1308061 is a subjective opinion of poster.
Pros
  • Product
Cons
  • I feel scammed
Reason of review
Return, Exchange or Cancellation Policy
Loss
$75
Preferred solution
Full refund
Tags
  • unauthorized credit card charge

Got the trail and never received a confirmation email. Every time I called I got put on hold for the longest wait time.

It's been 18 days and now I have a $75 charge to my account. By the way, the website does not even recognize my email that I gave in the beginning. It will let me go through the steps again for another new trail period. The sad thing is that the product actually works and I saw results just in the short time that I was taking the supplement.

It does give you more energy and a good energy level for working out (I'm in my late 30's) after working all day.

If I can straighten out the $75 charge to my account, I will more than likely use the product.

If not, I will discontinue using just for the simple fact of the struggle it has been for the charge to my card.

Word to the wise. If you want to try the product just go to a store and buy a bottle for $50 +/-.

Nugenix - Great

I was calling to verify order
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Review
#1307447 Review #1307447 is a subjective opinion of poster.