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Nugenix's reply to:

Nugenix - Scam Scam

Keeps charging my account $75 a month for a supplement I never signed up for. All I did was "text the number on the screen for the free bottle" like their commercial said, there was no mention of a recurring subscription for $20 more than a bottle costs at GNC. This is a scam. I'm filling fraud charges with the bank. Called to get refund and they said they will not refund but will cancel my account. We will see how that plays out because most people on here say they keep getting charged after canceling their account multiple times. THIS SHOULD BE ILLEGAL!!!!!!! There should be a class action lawsuit against them. I'm going to be reporting them to the consumer protection agency as well.
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#1306797 Review #1306797 is a subjective opinion of poster.
Tags
  • cancellation scam
  • unauthorized credit card charge
  • Scam
Nugenix's reply to:

Nugenix in Salt Lake City, Utah - Typical trial period runaround

I called on the 9th to cancel my order and received a confirmation email. Today is the 17th and I just received a 30-day supply? When I called, the customer service person said "Hm, that's strange. My system shows that this was shipped out and received last week." No - it doesn't. The STAMP on the shipping label shows 7/10 as the date it was generated, and this is now 7 days later. The customer service person tells me that it was shipped before I canceled - but the stamp shows that it wasn't shipped until the day after. "Well, I'll be happy to get you a full refund as soon as we receive the product." Not ideal, but fine. Send me a shipping label and I'll get it out to you. "I'm sorry sir, we do not cover shipping." Very typical of companies taking advantage of people - assuming they won't take the time to send something back and making money on the "shipping and handling" charges and unreturned product. I escalated to a supervisor, but one was not available and I was told one will call me. We'll see if that happens. In the meantime, I will dispute the charge with my bank. Final note: the product made zero difference in my energy.
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#1306017 Review #1306017 is a subjective opinion of poster.
Nugenix's reply to:

Nugenix - I love the product

I charged for another bottle of new Negenix,an i didn't order them,cn someone pls call me
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#1304886 Review #1304886 is a subjective opinion of poster.
Nugenix's reply to:

Nugenix Testosterone Booster Supplement Review

Said they had no proof that i called and while i was on the phone talking to them they hung up so mistakes do happen so i dont know what to tell ya and now they are gonna say i gotta wait 90 days to get my money
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#1300789 Review #1300789 is a subjective opinion of poster.
Nugenix's reply to:

Nugenix - Sign up only for free trial.

Since i only signed up forvyou free trial sample. Ticked the no option for the first order. Why am i recieving another bottle and youre charging my account. I didnt order a month supply. So i will return your product and you will reimburse my account.
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#1300505 Review #1300505 is a subjective opinion of poster.
Nugenix's reply to:

Nugenix - I'm calling you back

You charged my card for no reason . You suck cansel my subscription and refund my money
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#1295487 Review #1295487 is a subjective opinion of poster.
Nugenix's reply to:

Nugenix - Just trying to sample not the 2999 which state took from the

They charged me for the wrong thing in the bank which was just the trial instead of 2999
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#1292768 Review #1292768 is a subjective opinion of poster.
Nugenix's reply to:

Nugenix - Paid and haven't got product

Chris roberson.4343 Dane ave Cincinnati Ohio 45223 I placed a order never got it but that's cool I feel you scared me but I'm gonna use social media to let people no this is a rip off.
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#1290616 Review #1290616 is a subjective opinion of poster.
Nugenix's reply to:

Nugenix - Cancel unwanted order

im receiving bottles that i didnt order and need to cancel account it says i received a receipt for this order that i dnt have a copy or email of to state or deny order
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#1284076 Review #1284076 is a subjective opinion of poster.
Nugenix's reply to:

Nugenix in Salt Lake City, Utah - Charged $70 after "Free no obligation Trail" and refusal of autorenewal!!!!!!!!!

Received an email from Nugenix for their "Free, no obligation Trial". Said No charges would be put on my card. I just received another bottle of their "Testosterone Booster" in the mail that 1- I DIDN"T ORDER, 2- They charged me over $70 for it. When I orginally resonded to the email from NUGENIX for their free tril offer, I read the fine print and checked the proper box that said I did not want to autorenew my "trial" and yet here I am out over $70 for something that is really just a vitamin after reading the ingredients. Also the fine print says in order for this to work, you must be involved in a rigorus workout program. Anyone that's done any research knows that working out rigorusly alone causes a rise in a mans testosterone level. This is nothing more then a scam for over priced vitamins!!!! I'm going to be calling their CSR line to have a "discussion" about this wrongful charge. Just wish I hadn't used my debit card and used my credit card instead (alot easier to dispute a charge)!! Now I have to ask a company that apparently scams people, for my money back. No, I don't expect them to refund my wrongfully taken money. Why should they? It would cost me far more in time and money to sue them then to write off $70+, but I have lots of free time on my hands due to being disabled, so the entire internet is going to be hearing my story, unless I get my $$$ back immediatly, along with an apology!! BTW, the bottle they sent and that I never ordered, is upopened and ready for return if needed. If they don't request it, I will just throw them away as I already am under a nutritionists guidelines for supplements intake (no she wasn't happy I ordered them either). Is there ANY company out there not trying to screw the public, let alone disabled people out of $$$ these days?? I hope to update with better news. Thanks... :)
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#1282152 Review #1282152 is a subjective opinion of poster.
Tags
  • Trial autorenewal Scam