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Testimonial

Nugenix is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Nugenix - Awesome

They worked with me to refund, and improved my timeline when the ship new bottle. Couldn't be happier. Like
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Review
#1330388 Review #1330388 is a subjective opinion of poster.
Reason of review
Good customer service
Nugenix's reply to:

Nugenix - Super shady deal

Manny – Our records show your account was canceled when you phoned into us and your monthly charge was voided. We’re sorry if you missed the disclosures, but we do indeed disclose the terms of the trial program multiple times, including on the checkout page immediately above the checkout button, and we also require all customers to check a box stating they have read and agree to them before they can complete their order. As it stands now, your account is canceled and your charge has been voided. If you need additional assistance, please don’t hesitate to contact us back directly.
Review
#1328619 Review #1328619 is a subjective opinion of poster.

I saw the tv commercial, paid for the shipping and handling and NOWHERE on the order was there an evident check box or something that said charge my credit card for future orders! Bad business! I will write a review on social media if you don’t cancell that order and get my money back and you destroy my credit card in file!

Nugenix's reply to:

Nugenix - Very very very very poor

Paul - We do not show an account in our system that matches any of the info you used with this posting. We'd be more than happy to assist you if you can give us a call at 855-714-3234
Review
#1326295 Review #1326295 is a subjective opinion of poster.
Reason of review
Problems with payment

I did not place a order and you are charging me for it

Testimonial

Nugenix is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Nugenix - Great customer service.

Young lady was friendly, knowledgeable, Anna very helpful. Like
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Review
#1325140 Review #1325140 is a subjective opinion of poster.
Reason of review
Poor customer service
Nugenix's reply to:

Nugenix - I want to cancel my order

Robert - your account was canceled when we received your email asking us to process your cancellation. If you need any additional assistance, please don’t hesitate to contact us back
Review
#1325121 Review #1325121 is a subjective opinion of poster.
Reason of review
Poor customer service

No answer no answer on the phone couldn't reach anybody

Nugenix - Cancel

It was very smooth and easy to cacel
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Review
#1322385 Review #1322385 is a subjective opinion of poster.
Reason of review
Honest return, exchange or cancellation policy
Nugenix's reply to:

Nugenix - Cancel order till further notice

Donta – your account was canceled on 7/25 when you phoned into us. If we can help in any other way, please don’t hesitate to give us a call back.
Review
#1318028 Review #1318028 is a subjective opinion of poster.

Yes no answer .want to cancel

Nugenix's reply to:

Nugenix - I got booked for a free trial

Ken – We do not show an order in our system that matches the information on this post. If you need assistance, please call 855-714-3234 and we’d be glad to help.
Review
#1313993 Review #1313993 is a subjective opinion of poster.
Reason of review
Problems with payment

The add claimed not to except my credit card from Visa. In turn I've received a bill for $4.99 to ship in 2 weeks. After the sample do not continue purchasing for next 30 day supply.

Nugenix's reply to:

Nugenix - Scammers

Caleb – We do not show an order in our system for you. All sample orders ship to the customer within 24-48 hours, with minor exceptions for some holidays. If you have an issue with an order, please call us at 855-714-3234
Review
#1313351 Review #1313351 is a subjective opinion of poster.

Good way to soccer people into making money. Pay for shipping and never get your product. Very clever

Nugenix's reply to:

Nugenix - Refund

Cindy – You ordered a trial on 6/27 and were billed for the monthly unit 19 days later on 7/26. When you phoned in the next day on the 17th your account was canceled. You were issued a refund when you phoned in on 7/25. Banks generally take 3-5 business days to process refunds back into accounts. Unfortunately banks do not process them as fast as they do debits. If you need additional assistance, please give us a call at 855-714-3234
Review
#1311905 Review #1311905 is a subjective opinion of poster.
Reason of review
Problems with payment

I am still waiting on my refund. I called last tuesday and was told it would be back in my account within 3 to 5 business days.

Well today is the 5th business day and i am still waiting for it. I will be visiting my bank come tomorrow and let them take over in getting my money back. I was under the impression that it was a free sample no strings attached. The lady i spoke to told me that u guys give people 18 days to cancel but it wasn't even 18 days from the date I ordered it that your company took my money out of my account without my permission.

I just want my money, the product didn't help anyway.

Also, not a very good way to try to get a consumer back by throwing in sarcasm on an e-mail. Calling me a pissed consumer is a bit understated after seeing the title of the e-mail.

Cindy Vance

937-313-6655