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3 Issues resolved
279 Company responses
37 Customer testimonials
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Nugenix is a mens health supplement that can be found in thousands of stores in the US, including GNC. Nugenix can be reached directly at 855-714-3234. Nugenix was scientifically formulated to help boost free testosterone levels, increase libido drive, and assist in muscle mass through key ingredients like Testofen and L-Citrulline.
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What Their Customers Are Saying

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All testimonials are provided and verified by Nugenix. Verified testimonials on Opinion Corp is a paid feature of the platform.

Solved

Nugenix
Was only on the phone for a couple of minutes and my issue was resolved!! Service was completed satisfactorily.

Cancel subscription

Nugenix
Customer service was very nice and helpful just can’t afford it just got out of school not working I will try to take the tablets three tablets all at once see if it makes any difference to you with my ream remaining bottle

Very polite,helpful young man

Nugenix
I thought the service rep was very friendly and helpful. Very polite also.if not for the heartburn i had no problem with nugenix

Nugenix's reply dated Jul 07, 2025 to: Charles I Mbe's review

Hi Charles- We're very sorry if you were surprised by the monthly charge today on your account, as this is the third time you have ordered from us in the last year. We have gone ahead and canceled your account for you, and an automated email confirming this was sent to you as well. The charge in question, from today, was voided and the item will not ship. Should you need anything, please don't hesitate to reach out directly to us for faster service than posting on here.
author's review
Charles I Mbe

Got billed for $80.88 but I did not order anything!!!!!

I have been having the transactions blocked but today for some reason it went through! I am getting billed by you people for $80.88 for an order I never placed and dont have the slightest idea what is in that order!

I want that cancelled immediately and my money returned! Thank you!

Loss:
$81

Preferred solution: Full refund

Helpful

Nugenix's reply dated Jun 30, 2025 to: Stacey S Qdy's review

Hi Stacey - Our records show that your account was canceled on 6/23 and you were also issued a refund for the amount in question on that same day. Please don't hesitate to reach back out if you need any further assistance.
author's review
Stacey S Qdy
map-marker Oklahoma City, Oklahoma

No not resolved was disconnected ? I do not remember reguestingva subscription but $76,68 was taken from my account i want this cancelled i did not order nugenix can my order of suck be cancelled

I just had $7668 takin from my account ? I have no knowledge of such an order ?

Therefore i want to cancel this ? I did not order any nugenix for $76,68 please cansel any future orders ?

And i would like to reguest my $76,68 defucted from my account yesturday ? To be reimburesed back to my account thank you

Helpful

Nugenix's reply dated Apr 29, 2025 to: Brooke H Gij's review

Hi - We're sorry you had an issue speaking with us. After a review of the call, it does appear there was actual issues with the connection and he agent was having a hard time hearing you. Subsequent to the failed call, he opened a ticket, a supervisor looked into the issue, and you were issued a full refund that same day. An automated email confirming the refund was also sent to the email address we have on file.
author's review
Brooke H Gij

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer |

This person supports our platform.

 Supporter

Refund

Last week I called and the gentlemen said to call back if I hadn't heard from them in a few days. Today i cake and he pretended that the call had dropped!!! And that he couldn't hear me!

So again, he ended the call with "call back of you wish to resolve this"

Loss:
$80
Cons:
  • Horrible customer service

Preferred solution: Full refund

Helpful

Nugenix's reply dated Mar 09, 2025 to: Jose R Iem's review

Hi - Yes, you can take them together. Total-T is 3 capsules/daily and thermo-x is 2 capsules/daily.
author's review
Jose R Iem

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

Questions

Nugenix - Questions

I have ny trial kit of total-t and thermo-x can i take them together if so what will be 3 and 1 or 3 and 3

Preferred solution: Nothing

Helpful
Richard G Eid
map-marker South Salt Lake, Utah

I was charged for an order I didn't send for

I was looking at Bagg statement and saw that I was charged for a shipment of a new Genix. I didnt order.

View full review
Loss:
$89

Preferred solution: Full refund

Comment
Helpful
Russell S Yhs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer

Dont want nugenix

I started the medication and gave me grave cramps in my legs i take a lot of medications it could of interacted with one of them i stopped prescription total t and no cramps now please cancel my prescription

View full review
1

Nugenix's reply dated Mar 10, 2024 to: norman s Tmv's review

Hi Norm - It appears you have already spoken with a member of our customer service team. We show your account was canceled and they were also able to help you with the refund. Please don't hesitate to reach back out if you need any additional assistance
author's review
norman s Tmv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Saint Paul, Minnesota

Norm7066@***.com

I need to have a payment of $82.12 you are charging me refunded, it was through my paypal account. Transaction #AH-649319**-**5856 .I have tried calling customer service and can't get through even though I have been put on hold for over two hrs.

twice.

Paypal said I can dispute this charge with them if you don't help me with this. Thankyou, Norm Stratton

Helpful
Robert Y Mtx
map-marker Lorain, Ohio

Great customer service

Didnt know I signed for a trial. It does help give you more energy. Also it helps with performance and boost your sexual drive.

View full review

User's recommendation: Know what your signing up for

Helpful

Nugenix's reply dated Nov 05, 2023 to: Max Gff's review

Hi - Yes you can definitely that those items together and that makes a great stack. They can all be taken in the same day, no problem
author's review
Max Gff

Would you recommend taking Nugenix Ultimate together with tthe Nugenix nitric oxide booster

I need to know if I can take Nugenix ultimate, the nitric oxide booster, and the thermo on the same day .

Preferred solution: My question answered

Helpful

Nugenix's reply dated Apr 03, 2023 to: Geo O's review

Hi - Our records show you called in shortly after making this post, connected with an agent and they were able to assist. We show your account is canceled and the representative worked with you on a refund. If you need anything else, please don't hesitate to reach back out
author's review
Geo O

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker South Salt Lake, Utah

Full Refund

I tried the trial samples of your product and found that it did not have the desired effect of what was advertised.

I was sent more products, which I did not order or approve for purchase.

I would like a full refund please, and no further contact from nugenics. Thank you.

Loss:
$100

Preferred solution: Full refund

User's recommendation: Judge for yourself

Helpful
Kjell N Knd
map-marker Riyadh, Riyadh Province

Nugenix Total-T didn't work for me so following your info regarding returning my bottle on 9/30/22 and you received on 10/4/22 I have not hears back from you to date 10/27/22. Please explain.

Latest Update

Your item was delivered to an individual at the address at 3:18 pm on October 4, 2022 in SALT LAKE CITY, UT 84199.

Delivered

Delivered, Left with Individual

SALT LAKE CITY, UT 84199

October 4, 2022, 3:18 pm

View full review
Loss:
$120

Preferred solution: Full refund

User's recommendation: If you return a bottle to Nugenix don't expect to get a response.

Helpful
Todd H Ohn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Searsboro, Iowa

Cancel my subscription order / took for several months and really dont see results

Cost too much...took for several months don't feel the result they portrayed, good exercise and eating right is why i feel better as i quit taking them and didn't notice any change when i quiet, cant afford this product while Biden is in office maybe when they get a real president i will consider taking them again

View full review

User's recommendation: N/A................................................................................................................

Helpful
Glenn R Bqb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

 Verified Reviewer | map-marker Silver Spring, Maryland

They do not tell you you need to take 3 a day and the bottle is a 15 day supply for 60.00

This to me is a highly advertised using a so called famous sports figure who I have no idea what sport he played, and portrays that all his energy is from these NUGENIX non medical pills that have not been evaluated by the food and drug administration. The other disclosure reads, This product is not intended to diagnose, treat, cure or prevent any disease.

To list a few ingredients,

Caffeine (as anhydrous) 154mg

Green Coffee (Caffeine) 2% or 75mg

Whole Coffee Fruit (Coffee Arabica) 70% Caffeine - 50mg

Guarana Extract, 22% Caffeine 50mg

Green Tea Extract, 1% Caffeine 50mg

To be fair, it does have a few regular supplements you find in most vitamins, such as Vitamin C, 17 mg

Niacin 16mg

Chromium 200mcg

With all the Caffeine in these pills, you may as well go to 5 bucks and enjoy an espresso two or three times a day.

If these pills do not give you a sense of energy, believe me, nothing will.

When a company has to advertise continually, it tells me they are looking for new customers. If a product is as great as they say it is, they do not need to advertise because word of mouth is the best way.

If you buy it from another retailer, you have to take it back to them if they will accept it.

View full review
Loss:
$160

User's recommendation: Get tested for testosterone first and than if it is low, they can treat it many ways besides caffeine

Helpful

Nugenix's reply dated Sep 08, 2022 to: Advay Rpb's review

Hi Sam - Our records show your account was canceled a few minutes after making this post when you contacted us. You were also sent an automated email confirming the cancellation as well. Tracking shows that your package was slightly delayed with USPS but in transit to you and should arrive shortly. Please don't hesitate to reach back out of we can be of any further assistance.
author's review
Advay Rpb
map-marker Des Moines, Iowa

Cancell all subscriptions

Have never received the free samples and did not sign up for a Rea occurring bill. So don't charge me again.

Helpful

Nugenix's reply dated Aug 01, 2022 to: Shakyra Gon's review

Hi - We totally understand. Our records show your account is already canceled and was canceled when you reached directly out to us on 7/31. Should you need any additional help, please don't hesitate to reach out directly.
author's review
Shakyra Gon
map-marker Mitchell, Indiana

To cancel my subscription

Had some unexpected home repairs come up and cannot afford to keep the nugentix subscription at this time.

Helpful

Contact Information

Website:
www.nugenix.com
Mailing Address:
2323 South 3600 West
West Valley City, Utah 84119
United States
Phone:
(855) 714-3234
Contact Nugenix Customer Service

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